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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203963 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V 3 stopped working inexplicably

HiI've been using SS v3 for some time with no problem for the most part and its given me a reliable signal in my second floor flat where I used to struggle. During the last week it has stopped working and oddly the link to SS management has dissappea...

How do I know if my iPhone 4 is locked to vodafone?

I bought the phone secondhand on pay as you go. Now wanting to sell on but cannot remember if it was locked to Vodafone or not- is there a way of finding out? Do not have any SIM cards from other networks so cannot try the obvious unfortunately.

changing phone whilst still under contract

Hi,I have a Samsung Galaxy Note 3 on contract with over a year left. I am buying an unlocked iPhone but the type of SIM is obviously different. Will I be able to keep the same number and contract and just get a new SIM from Vodafone? If so, how long ...

agr1994 by 2: Seeker
  • 11934 Views
  • 4 replies
  • 0 thanks

V1 Sure Signal not working

Connected sure signal yesterday and registered to account with four users. I get lights 1,2 and four but never anything on light three. None of the users see the 3G signal appearing.

JohnIgoe by 2: Seeker
  • 17283 Views
  • 3 replies
  • 0 thanks

Can't open messages - Mini 4 Vodaphone

Hi, how do you open a message? I have gone into messages where I have a list of messages but when I tap the message it doesn't open, instead (when I select a message) it shows me message data. I can only read part of the message without opening it. T...

ACLee1 by 1: Seeker
  • 14455 Views
  • 1 replies
  • 0 thanks

restricted calls

So l am abroad and have the Vodafone £3 international deal. Except l cannot make outgoing calls to UK it says number restricted. Checked my Vodafone and there is no bar, checked iPhone and data roaming is on but still no joy, had this same problem la...

HTC One M8 - Drey_P's experience

I received an HTC One M8 yesterday and thought I would create a thread with pictures and my opinions of the device. I will keep adding to this thread as and when I get the time.  In the meantime, I hope that some of what I post is going to help those...

drey_p by 16: Advanced member
  • 62859 Views
  • 34 replies
  • 0 thanks

Some applications work on mobile data, others do not

Hi I have been having an issue with my phone recently where I have certain applications working on Mobile Data and others only working on wifi - examples of these are Weather App, Facebook, even Samsung Internet App does not work on Mobile Data. I ha...

nirmie by 2: Seeker
  • 11563 Views
  • 9 replies
  • 0 thanks

Resolved! Nexus 6 earpiece?

I seem to have an intermittent issue with my Nexus, when making calls I get a terrible static sound, almost like a blown speaker, it fine when watching stuff, in fact its amazing, but I am worried I have a faulty earpiece!Anyone else notice this?

Vodafone Customer Services won't give me BIS

Hi there. So last year I had my almost new HTC One stolen and I wasn't insured - I went and bought a Blackberry 9720 and started to use that (with BIS enabled via customer services). September last year a friend gave me an iPhone and I took BIS off m...

dynamick by 2: Seeker
  • 13008 Views
  • 0 replies
  • 0 thanks
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