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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Vodafone R215

Both this page: https://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/wi_fi_devices/p_wi_fi_devices.jsp and the Vodafone Mobile Wi-Fi iPhone app mention there is both a R212 and a R215.  Looking at the Advanced Configuratio...

jman by 2: Seeker
  • 19221 Views
  • 4 replies
  • 0 thanks

4g toggle unlocked

I bought a HTC one m8 from Vodafone, last month. I'm able to use it with a three SIM card on a 4g plan.I sometimes get 4g, sometimes it struggles. I did some analysis with the three technical help desk, they say that the phone has not been unlocked c...

sunni by 2: Seeker
  • 30608 Views
  • 3 replies
  • 0 thanks

Message+

I keep loosing my notification sound on my Vodaphone Smart 4 Turbo. Any ideas?Thanks.

mikeace by 2: Seeker
  • 13660 Views
  • 1 replies
  • 0 thanks

my mins and texts

Hi am just asking why I have got no texts and mins on my phone I have had nothing but touble with ur compuey I want my mins and texts put back on please

Problem with microphone Galaxy S5

I have been told by everyone that speaks to me , including operators from vodafone, that they really battle to hear me. It is only on the S5 and it is not me talking softly or holding the phone away from my face - there is a genuine problem. Any sugg...

AudixDude by 2: Seeker
  • 48075 Views
  • 17 replies
  • 0 thanks

sim activation as new customer

I am a new customer and after receiving the wrong sim with my phone (normal sim) I was given a micro sim do not know how to activate it

Lbjones2 by 2: Seeker
  • 13978 Views
  • 3 replies
  • 0 thanks

Resolved! Using the Samsung GT-E1270 in the United States

My wife and I live in the US but have a second home in Scotland. Both of us signed up for pay as you go Vodafone service in November and were told that to keep our account/phone active, we needed to make a phone call each month from our UK phones. I ...

markmaio by 3: Seeker
  • 12816 Views
  • 5 replies
  • 0 thanks

sim not provisioned!!!!!

i joined vodafon and had my new bb passport on weds 10/12 , they sent it with the wrong sim size so i had to have a new sim sent out, it arrived yesterday and i phoned to have it activated and this still hasnt been done, i have twice contacted custom...

robsal by 2: Seeker
  • 16133 Views
  • 3 replies
  • 0 thanks

Help?!

I have just got an unlocked Iphone 5s and I have put a Vodafone nano sim and it its working it is a pay as you go sim I topped it up and bought a 10 pound freedom freebie but I can't connect to 3G wifi it won't work I have tried everything when I con...

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