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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74114 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204036 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

samsung rugby 3

Hi. I have bought a  brand new old stock Rugby 3 sgh a 997 flip phone from ebay from a seller in Hong Kong.I got the pass code from the seller and have enterd it into the password on the phone and reset it to factory settings and think I have done it...

julianmc by 2: Seeker
  • 10353 Views
  • 1 replies
  • 0 thanks

No service whilst abroad

My iPhone 5 will not pick up a signal abroad. I phone Vodafone prior to travelling to make sure it would work. They confirmed it would. It's set up to allow mobile data, 3G and roaming. The network selection picks nothing when in auto. It picks up 3 ...

MyVodafone App not working on Iphone 5

HiI have recently upgraded from an IPhone 4S to an IPhone 5. My sim is working perfectly with calls and texts working fine. However the MyVodafone app is not working. It was working on my IPhone 4S but not on the IPhone 5. It keeps going back to the ...

Haz786 by 2: Seeker
  • 12961 Views
  • 1 replies
  • 0 thanks

No mobile data network for over a month

Hi,I have moved to Vodafone from 3 and ported my number over on the 17th November and ever since have not been able to use the Internet on my phone, except when I have wifi. I have called Vodafone on 191 regularly and I am continually told that it ha...

Mobile Broadband Dongle - Real Problems

I have a Vodafone Mobile Broadband Dongle which I bought earlier in the year.  I haven't used it for a few months but put it back into the side of my laptop yesterday.  It wouldn't load properly and I rang Vodafone Technical.  The guy on the 'phone w...

Resolved! Upgrade

Hi!I upgraded to an iPhone 6 plus on Thursday and was told that I would receive the device in 24 hours but I still have not received it. I was wondering if you could help me. I have tried ringing Vodafone but no one is answering

Resolved! Sure Signal not working

Hi hope you are able to help My sure signal has stopped connecting, even after following troubleshooting guide. Are you able to see if this is connecting or needs a firmware update etc? Serial number is 21221619105 Thanks for any help

mbrazier by 3: Seeker
  • 16268 Views
  • 4 replies
  • 0 thanks

How to fix blacklisting on my iPhone 5S.

due to non payment of bill, i have a blacklisted iphone 5S. I dont have use of a phone and have had no luck using the live chat, wondering how i can find out how to resolve this and use my phone again.

Incoming calls on iPhone 4S going straight to voicemail

I've had this problem for a while now. I see there is a long list of people with iphone 5's with the same complaint. Have tried the usual answers eg Do not disturb On, sending ##002# and 1210 and 1211 etc all to no avail. Can anyone at Vodafone come ...

finchley by 4: Newbie
  • 12996 Views
  • 4 replies
  • 0 thanks

Number transfer

When I got my contract for my iPhone 6 I also had to get number transferred to my new sim. I did this on Monday and still it has not changed. My old sim has had no service since 5 o'clock yesterday evening. If someone could help me that would be grea...

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