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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74248 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Sure Signal - Is It Compatible With PPPoE Connections?

After a long time testing and reconfiguring several makes of routers I have come the conclusion that the Sure Signal is not compatible with PPPoE connections. If anyone does have it working please post the details here (router manufacturer, ISP etc....

s4vva by 4: Newbie
  • 52853 Views
  • 74 replies
  • 0 thanks

Suresignal V2 Audio quality issues - outbound

Hi, Ive havent had much success with Voda CS so thought id try here. Basically ive had a SS v2 working fine until I moved house and changed ISP to Vfast (Wimax) as the ADSL speeds here are terrible! Basically since then Ive had audio quality issues w...

prg350 by 2: Seeker
  • 23895 Views
  • 7 replies
  • 0 thanks

Hot sure signal

My sure signal is running hit - strong smell of burning at times when in use - all lights on as should be but does not always connect . I have to re boot it regularly to regain connections . It is operating on fibre broad band and sits in a well vent...

simon999 by 2: Seeker
  • 20136 Views
  • 1 replies
  • 0 thanks

Resolved! please deregister sure signal

please deregister my sure signal serial number 21221971548 which I do not use any longer and want to sell on. Manny thanksBarry

bazzav555 by 3: Seeker
  • 25723 Views
  • 21 replies
  • 0 thanks

Sure Signal in My Vodafone- no option to manage users

to which support group adress do I please ask this question:I can no longer see how to manage users for my Vodafone Suresignal. I can access all other options on site OK and problem persists in multiple browsers after clearing cookies and cache.I am ...

Suresignal not working

My sure signal has stopped working, no lights at all. I can't find the receipt but have the original box with bar code and sticker which has the date it was made on it (Aug 13). I thought this would be enough to show it was in warranty. I took it int...

Connection failed due to incorrect APN setting (Vodafone es 3G)

So I bought an unlocked HTC Wildfire S, my dad bought a new phone and gave me the SIM card since he wanted to keep his number. However, I can't seem to connect to 3G network (Vodafone es 3G) I set the APN settings as: Operator: - Vodafone (Airtel)GPR...

Sure Signal Version 1 Not working

I would like to start with mentioning that I have done all the troubleshooting steps that are normal... I have managed six sure signals for a number of years so I'm pretty familiar with their quirks and how to fix them but this is a new one to me.......

xentrix by 4: Newbie
  • 20009 Views
  • 5 replies
  • 0 thanks

Direct Debit 30 day dongle

Hi, I'm looking to order a 8GB K4201-Z dongle, with 30 day plan length. I was just wondering when does Vodafone start to charge me for the Direct Debit? Is it when I first activate the dongle, or as soon as I place the order? Thank you.

JohnCook by 2: Seeker
  • 14789 Views
  • 2 replies
  • 0 thanks
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