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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73870 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal - no lights

Hi. Our Sure Signal Version 3 has been fine for two years but suddenly has no lights on the front or underneath. The unit does not respond to holding the reset button until your finger hurts. Everything on the network is behaving as normal. Table lam...

Mobile wifi - 2GB gone in 24 hours?

To cover the gap between broadband installation, I purchased a mobile wifi device (with 2GB of data included).I've been using it for 1 day and I can no longer browse the web. I just get directed to the Vodafone top up page.Can this be right? I couldn...

Resolved! iPhone 5s locked to a sim-only contract

I have been using a sim-only contract sim wih my iPhone 5s that I bought unlocked brand new and to my surprise I travelled for 2 weeks to Nigeria and couldn't use my Nigerian Sim on my iPhone. Asking for activation and it persistently failed leaving ...

Adding new phone to Sure Signal

Hi, I purchased a Sure Signal to use with my work phone last year. I have since left that employment and have a new vodafone phone that I want to link to my sure signal...How can I do this without having my old work phone details/login account? Dan

GalaAce by 2: Seeker
  • 19305 Views
  • 1 replies
  • 0 thanks

Resolved! unlimited free wifi w/ 250mb mobile broadband

When I pay for my mobile broadband, on payg, sometimes 250mb, sometimes 1gb, it says clearly that unlimited free wifi is included. I can't see how I get the free wifi. Can someone explain this to me. If it's some kind of mistake, isn't this quite a s...

lw1471 by 4: Newbie
  • 15214 Views
  • 3 replies
  • 0 thanks

Resolved! Deregister SureSignal - no longer with Vodafone

Hi guys, please could you tell me how to deregister my SureSignal box as I've just sold it on. I am no longer with Vodafone and had my number ported over to my new contract elsewhere so I cannot log into My Vodafone.

Tim7 by 2: Seeker
  • 24988 Views
  • 22 replies
  • 0 thanks

Activating free payg tablet sim

I am trying to activate the free payg tablet sim i ordered for my motorola xoom.  I am a bit confused as it says on the card the sim was on to call 17298 to activate the sim but i dont have phone facility on the tablet.  I have tried topping it up vi...

Resolved! Z10 Blacklisted in error Thursday STILL not sorted

HiyaCan anyone advise me how to get more action out of Vodafone as I can't get past the first line of customer services?!My phone was blacklisted on Thursday in error. I called Vodafone Thursday 4pm and they admitted it was their mistake and would be...

aeross by 2: Seeker
  • 16890 Views
  • 4 replies
  • 0 thanks

Resolved! mms can't send or receive htc m8

Recently had to change SIM but now I can't send our receive mms , tried texting the Web text, removing the SIM and turning off, going to another network then back onto Vodafone but nothing seems to be working Please help

sean1888 by 2: Seeker
  • 31652 Views
  • 1 replies
  • 0 thanks

S4 Memory

After having my S4 for several months, I found out over the weekend that the memory on the 16Gig handset is very poor and only gives you 9 Gig usable memory.I am very disapointed with this, yes you can put sd card in to increase the memory but you ca...

DeanH by 4: Newbie
  • 11378 Views
  • 5 replies
  • 0 thanks
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