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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203963 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can't access the internet on iPhone 5 while on roaming

Hi, I have UK Vodafone SIM and I am trying to access the internet on roaming.I am currently in Australia. When i try to access any site using safari , I am getting error "Could not activate cellular data network , You are not subscribed to a cellular...

problems with K4505

Hi I have a Vodafone mobile broadband usb and have plugged it into my HP pavilion 15 notebook running Windows 8.1.The usb is detected and it installs the device and shows the signal strength etc. When trying to connect, an error message saying:RAS 77...

Evan91b by 2: Seeker
  • 14260 Views
  • 1 replies
  • 0 thanks

Resolved! Brand New iPhone 5s cannot connect to mobile internet! Help!

Hi, I got my new iPhone 5s  (monthly contract) on Monday and its brilliant.... apart from I cannot connect to the mobile internet... i have been scouring the Vodafone website all day and have reset the network settings, I have changed the mobile data...

itsjustme by 2: Seeker
  • 33099 Views
  • 11 replies
  • 0 thanks

Resolved! Removed device board

I see most of the major and popular phones and I realise that Voda have not done much with Motorola but to leave these out or put them into "other" seems odd?

Nevr by 4: Newbie
  • 15500 Views
  • 2 replies
  • 1 thanks

Sure Signal v2 stopped working

Help!!! I'v ebeen using my Sure SIgnal v2 fora few years now however around two weeks ago it stopped working. Not quite sure why however I have tried turning off and back on again & resetting but still nothing. The power light is on but the others fa...

Note 4 - Stock update

Does anyone have any information as to when Vodafone will recieve more stock for this phone?Anything would be a great hand

Sure signal V1 - Solid power light - no other light

I have not been able to get a signal from my above box for a few weeks now. I have a Plusnet technicolor TG582n router.  We do not have any other issues. I have tried to reset but it does not work.  Holding down the reset button does not bring up the...

fuzz0610 by 2: Seeker
  • 16589 Views
  • 7 replies
  • 0 thanks

Resolved! Mobile Hotspot Activation

Hello,   I have a Blackberry Bold 9900 and I would like to use the Mobile Hotspot function. When I turn it on, I get a message saying:   "To use this feature, contact your wireless service provider and subscribe to a Mobile Hotspot data plan"   My Vo...

davic325 by 1: Seeker
  • 15335 Views
  • 1 replies
  • 0 thanks

Desperate for help

Someone from vodafone please just spend a small amount of time and take charge of my case with yourselves. Please just read what I say and help. I don't have it in me to ring 191 anymore, my brain has gone numb off the calls ive made.I called 8 days ...

Galaxy Note 3 screen blank

Hi, Was just using my Note 3 and the screen just went blank. It seems to boot up but the screen  stays blank. Notification lights also flash. I've had the battery  out for 10 mins but no joy. Help! I need my phone!

StuKP by 4: Newbie
  • 11647 Views
  • 2 replies
  • 0 thanks
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