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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74133 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229927 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204041 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not working - Phones not connecting

We have had the version 3 sure signal box for well over a month & have tried everything.The lights are displayed correctly and all the numbers have been registered online etc.However, the phones are still not connecting. Someone mentioned it may be a...

FBL by 2: Seeker
  • 10618 Views
  • 3 replies
  • 0 thanks

Keep getting top up page

When connecting to PAYG mobile broadband device (r212), I keep getting the top up page prompt despite having plenty of data available to use (having topped up recently and checked myvodafone account). Have checked device settings and have searched th...

MrSteveW by 4: Newbie
  • 11167 Views
  • 1 replies
  • 0 thanks

Tariff Compensation for delay of iPhone 6 plus?

Emailde recieved today saying my phone wont arrive until the 9th October thats almost 3 weeks away. I am on an enhanced tariff after my upgrade but don't have the benefit of the new handset. My original order had to be cancelled and redone after Voda...

Mewnor by 2: Seeker
  • 13517 Views
  • 8 replies
  • 0 thanks

iPhone 6 and 6 Plus back-order upgrade credit

Hi Everyone,   What’s the offer? Starting from 19 September 2014 to 31 October 2014 if you upgrade to an iPhone 6 or iPhone 6 Plus and we don’t have stock of the device straight away, we’ll credit your account by £5 (including VAT) for every full wee...

KD by Community Manager (Retired)
  • 17465 Views
  • 0 replies
  • 7 thanks

Disgusting Vodafone customer service on Grey iPhone 6

Ordered grey iPhone 6 on Tuesday. Was told delivery would be today. However have now been told 2-4 weeks. However, my wife ordered silver one at same time and is expecting delivery later. Vodafone full of excuses that it is not their fault but I don'...

Web Order

Does anyone know what this means??? Its at stage 3 out of 4 and it says ... Your order's been picked at our warehouse, ready for delivery. We'll let you know when it's with our courier and on its way to you. 

De-register my sure signal

Hi thereI've left Vodafone last year and transferred my number to new network. I had sure signal that I can obviously no longer use - I want to give this to a friend to use but cannot de-register as I no longer have online account.Help please?

Sure Signal V3 not connecting

My SureSignal V3 has stopped connecting :- power light constant- internet light sometimes flashing / sometimes off- other lights off Tracert shows :C:\Users\Ian>tracert 212.183.133.177Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] ove...

Resolved! iOS 8- When for previous models?

I know the new iPhone 6 comes with iOS 8, but when will it be available on older iphones, pads etc?  I thought it was today?  

Cancellation email

As all comment in this forum, my first order for iPhone was approved, but not confirmed.So I re-pre-order again and receive approve, then confirmation email.However, just now. I have receive the email from Vodafone for cancellation for my iPhone, whi...

yujiaus by 3: Seeker
  • 11695 Views
  • 8 replies
  • 0 thanks
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