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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74087 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can I set a static IP on my sure signal

Hi can anybody talk me through how to set a static IP on my sure signal, My network wont work with DHCP so the only way to get it to get it going is with a static IP. I get no help whatsoever from the vodafone tec help! 

Pink screen on an HTC 8X

I just finished a call on my HTC phone to find that the screen has turned pink.   I cannot access anything on the phone      If I ring my mobile I cannot even answer it.   Suggestions anyone.

Samsung S5 MINI

I know its not on the blog yet- but any idea when there will be a release date for the s5 mini?! I will have to choose another phone with vodafone as I only have a 3 week window to buy one. THANKS

Buying European data pack for the K3772....

I'm currently touring around Europe and have my k3772 dongle for going on line etc. Previous years it was easy to top up, redirected to the vodaphone top up page, select european data pack so i had a least £8 on and everything was fine.   Not any mor...

Oddified by 4: Newbie
  • 11500 Views
  • 8 replies
  • 0 thanks

My Vodafone App Q10 for Blackberry Q10

Hi, Is support currently planned for the Blackberry Q10? As the app currently doesnt support it. (Nor does it allow it to be downloaded from Blackberry App World) Regs,Laith.

Trunkz by 2: Seeker
  • 21532 Views
  • 23 replies
  • 0 thanks

USB Charging Point Cover Broke Off!!!

I knew it was only going to be a matter of time, not the best design in the world and a pain to open. :smileyindifferent:

SS v1 not working at new address

Hello, At my new office address I can't get my SS v1 working as before. Lights 1 & 2 (of 4) remain lit, but I don't get a 3G signal. I've tried a new Ethernet cable, and a factory reset, but the problem persists. The SS box's serial number is: 212304...

m999k by 2: Seeker
  • 9257 Views
  • 1 replies
  • 0 thanks

Sure Signal down due to new router?

Hi, Forgive me, I'm a bit of a techno numpty so the answer to this might be simple! I've just connected a new router to my PC but now my sure signal isn't working (I've got version 1) Only the top green light is on constantly.Any ideas?Many thanksKar...

Unlocking Vodafone UK iPhone 4S to Vodafone Ireland?

Today I recieved an iPhone 4S, but it's locked to Vodafone UK and it won't activate with my Irish Vodafone sim. (I live in Ireland.) My problem is that when you request an unlocking code online from Vodafone UK, you have to give your phone number but...

marieke by 2: Seeker
  • 16308 Views
  • 4 replies
  • 0 thanks

Sure Signal 1 not working after changing broadband provider and IP address

Can anyone help please? We changed broadband provider and as a consequence our IP address has changed.  Since then light one is on but nothing happens.  The server can see the unit and occasionally the 4th box with a tick flashes.  Called Vodafone he...

BKGW by 2: Seeker
  • 11224 Views
  • 10 replies
  • 0 thanks
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