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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73853 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal de registration

Hi I need to de register my sure signal so I can give to my friend but my online account is closed please can someone advice on the best way to do this.Thsnks

Dilbo99 by 2: Seeker
  • 10537 Views
  • 1 replies
  • 0 thanks

Can only connect to 3G with payg USB dongle every other time

This is a good one my USB dongle is connecting to the internet every other time I connect, and fails every other time, when it fails the signal light is on for about a minute then it drops off and I get the RAS 619 message, I know this sometimes occu...

Tombill by 2: Seeker
  • 10491 Views
  • 3 replies
  • 0 thanks

Cannot receive mms on galaxy y

I have encountered a problem with my Galaxy Y. I have been sent a MMS and it says downloading and has done for quite some time. The downloading message has gone grey and i cannot do anything with it. I was wondering if anyone could help me? I have tu...

HTC One M7 slow/sluggish/jittery whilst plugged in

Hi After working fine for around 9 months my HTC one has developed an issue.Whilst plugged in and charging using the supplied charger the phone operates very slowly and can only be described as sluggish.This continues after the phone has been unplugg...

Shake opens whatsapp...

Hi Everyone. I could do with some help regarding a feature on an S5. A friend has recently got one and everytime she shakes the phone it launches WhatsApp. At first it was launching Facebook, but now it is WhatsApp. So it seems to be launching a most...

scorchio by 4: Newbie
  • 12834 Views
  • 2 replies
  • 0 thanks

WHEN WILL YOUR ONLINE TOP-UP SERVICE WORK ??

THERE'S ANOTHER PROBLEM WITH YOUR WEBSITE. FOR YOUR CRAPPY SITE SAYS THE TOPUP CARD NUMBER IS WRONG, WHEN IT ISNT, AN I JUST USED IT AT AN INTERNET CAFE AN ITS FINE. SO DONT LIE TO ME VODAFONE ! AN YOU CANT USE THE CHAT THING AS THAT DONT WORK TILL Y...

VLC by 4: Newbie
  • 10649 Views
  • 0 replies
  • 0 thanks

Resolved! Vodafone PAYG Broadband Dongle with NO time limit

Hello. Approximately two years ago I purchased a Vodafone Dongle to be able to go onto the internet via my Laptop on the few occasions I am away from my Home Router. It was purchased from Argos and for £15 I got 3GB of Data, which didn't run out exce...

CupraR by 4: Newbie
  • 40498 Views
  • 94 replies
  • 0 thanks

Suresignal Service Status / Suresignal V1 offline for last few days

Hi, I've got a sure signal V1 (Serial 21197094010). Had previously been working pretty well over the last few weeks and months but hasn't been working now for the last 2 or 3 days. The symptom of the problem is that I'm not getting the full 3G signal...

Please help - can't get sure signal to work.

Hi, I have read the trouble shooting.. I registered my sure signal yesterday morning (presumbly only additional numbers to my number need adding - mine will have automatically added once registered? I received a text from sure signal telling me it wa...

iPhone Carrier Update 16.1 Query.

Hello there,I've recently updated my iPhone 5s to 7.1 and installed the new carrier update. Under the Settings>Mobile>Mobile Data Network there's a bit saying LTE Setup (Optional.) What does this mean for us?Cheers!

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