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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74087 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS2 not connecting

I have 2 VSS2 devices in my house, and both have been rock solid for over 2 years. One is connected to the router, the other one is at the other end of the house via homeplugs.  Over the last week, the one connected to the router is not connecting - ...

fatboi by 2: Seeker
  • 10787 Views
  • 14 replies
  • 0 thanks

Sure Signal 3 won't work

Hi,I have just replaced old sure signal with new v3 as it stopped working The new one wont work, flashing red light and solid orange. Info required below. Serial Number: 42142811894 i have 10mb up and down networkmy static ip address is: 141.0.35.122...

Can't access voicemail messages on 121

First time on the forum. When I dial 121 to access voicemail it just hangs up, if anybody else phones me and I don't answer they don't get the option to leave a voicemail. If I use the full +44 number to get to voicemail it just gives me a message to...

ebo_ian by 2: Seeker
  • 41339 Views
  • 5 replies
  • 0 thanks

Proof of purchase

Hi,I need to obtain a proof of purchase document in order for my insurance company to replace my smashed screen.Could somebody plrase aadviseon the fastest way of doing this.Thankd

No data on GRPS or EDGE (Fine on 3G / 4G)

Hello everyone, We have a business account with three iPhones. They are iPhone 4s, 5 and 5s. All three devices show exactly the same issue. In any location, if connected via GRPS or EDGE, no data can be transferred at all. No email, iMessage, not eve...

markcub by 2: Seeker
  • 18616 Views
  • 12 replies
  • 0 thanks

Very Unhappy with my upgrade

Hi I recently upgraded my SIM Only contract to take out an unlimited voice & text contract with 1 GB data so that I could use my shiney new iPhone 5S The first thing that was messed up was my upgrade - they didnt give me 4G to start with - even thoug...

FazMosh by 2: Seeker
  • 16651 Views
  • 21 replies
  • 0 thanks

Galaxy S5 wake up via home button EXTREMELY slow! HELP!

When i go to wake up my phone by pressing the home button , it takes around 10 seconds sometimes to wake the phone in order for me to use the finger print unlock. Some times it wakes straight away but most it takes around 8/10 secs. This has only jus...

Buying Galaxy Note 3 Neo Duos Abroad

Hi everyone - I would like to purchase the abovementioned phone abroad (either Hong Kong or Dubai) and use it on the Vodafone network. It is not sold in the UK so I'm not able to buy from a local dealer. I am a bit worried that it will lock when I pu...

jamike77 by 4: Newbie
  • 16183 Views
  • 6 replies
  • 0 thanks
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