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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74392 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229981 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204405 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Please help!! red power light on permanently, white internet flashing

Guys, my first time on here and I am not techy person son please bear with me ... red power light on permanently, white internet flashing _ has been for days despite whatever we do ... facts!- everyone in house on Vodafone but no signal at all hence ...

jax2210 by 3: Seeker
  • 13564 Views
  • 4 replies
  • 0 thanks

Please verify the location of your Vodafone Sure Signal

I have now had this text and email 4 or 5 times in the last couple of weeks. Whilst the first may have been triggered by a new router nothing else has changed since. Is there any way you can stop these irritating messages repeating themselves?PS I ha...

finchley by 4: Newbie
  • 10503 Views
  • 5 replies
  • 0 thanks

New SS3 user.

Hi there,I'm a new user with an SS3. I've been told it is only to be used for calls and texts by the Vodafone salesman.  However if I switch my data on it seems to work. Does using mobile data through the SS3 still use up my 2gig data allowance as no...

Galaxy S3 not connecting to Sure Signal V2.

I have had a Sure Signal V2 for a number of months now. Both my girlfriend and I are on Pay Monthly Vodafone contracts. She has had a Galaxy S3 for well over a year now, and I have had an iPhone 4S for nearly 2 years. In addtion, her work mobile is s...

JHutley by 2: Seeker
  • 10592 Views
  • 5 replies
  • 0 thanks

Sure Signal stopped working

Hi,  I have a Sure Signal Version 1 and it has decided to stop working.  It has been working fine since I first got it well over a year ago (can't remember exactly when I got it, but it has been a long time).  This is a real nuisance as I get no Voda...

VickiN by 2: Seeker
  • 19671 Views
  • 81 replies
  • 0 thanks

Solid red light, slowly flashing internet light

Hi My previous SURE signal V3 suddenly stopped working after just over 1 year, only displayed a solid red light, out of warranty so I had to buy a new one  My new one doesn't work either. I can't register my Sure signal on the VF website, Serial No: ...

shollan by 3: Seeker
  • 10185 Views
  • 1 replies
  • 0 thanks

Resolved! Moto G 4G LTE

A question for the Mods (or other informed parties): The Moto G is due to be upgraded to the Moto G 4G LTE - hitting the shelves towards the end of June 2014. Will Vodafone be offering this handset direct and if so, when will it be available for orde...

infrared by 2: Seeker
  • 14000 Views
  • 1 replies
  • 0 thanks

blackberry curve sms not sending

when I try to send a SMS a message comes up saying 'requested facility not subscribed' with a red cross next to it, my watsapp messages wont send too. Also, when i ring someone it says 'connection to this number is restricted on this phone'. Can anyo...

SIM swap to nano, Sure Signal not picking up

Hi,My husband has got a new phone so had to change to a nano SIM.Now it will not register with the Sure Signal.I have done a factory reset and still it will not register.He is the owner of the Sure Signal but the area of the website to transfer owner...

Blackberry Z10 calendar

The calendar on my Blackberry Z10 has gone completely blank - all the entries have disappeared.  However the Blackberry has clearly retained all the details as I still get notifications of forthcoming appointments.  New entries in the calendar don't ...

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