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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have been a Suresignal user for many years. I had a V1 box, which after lots of use was changed for a V2 when that came out. That box worked great until I started having power supply issues. At this point the V3 had come out and so I got one of ...
Hi everyone, I have a Chinese phoneZopo c3. Quad core MT6589T processor Android 4.2 with dual sim,It won't connect to mobile internet.Wi fi is fine. I have contacted customer support but as my phone is not supported they could'nt help. I was told by...
Hi,I have a Sure Signal box as I have no signal at home. When we had the power cuts a couple of months ago my box decided to be funny. It kept on having moments of giving me no signal even though all the lights on the box were on at those times.It h...
I recently upgraded to BT Infinity with their new HomeHub 5 and my original V1 SS is no longer working. Lights 1,2 and 4 are on as before but my iPhone 5s is definitely not using it. Also tried my wife's GS4 Mini and a 4s (all registered on the SS)...
ive just bought a lenovo yoga tablet with a pay as you go sim with it. i can receive sms messages but it keep saying message failed when i try to reply or send a new message. I have £20 credit on it so thats not the problem. Plz help
Hi, I have upgraded from iPhone 4s to a 5s but can't pick up the SS signal (our other phones connect fine). The number has been deregistered then re-registered but still not working. Also, tried resetting the SS and iphone several times. The SS seria...
I'm a newbie! Any suggestions appreciated.I have a Vodafone Smart III on contract. Downloading is extremely slow when not on wifi. The phone only ever shows a ‘G’ in the menu and never ‘3G’ though I live and work in areas where 3G reception is suppos...
Hi, have recently bought a UK G510 - prompted me for online software update but fails each time.Download and click install - reboots to Recovery & says "OTA update", then "Installation aborted" retruns to recovery menu and have to reboot. Has to re-d...
Hello,I am trialling a One Net phone, which is the Huawei ETS6630 rebranded as NEO3000 by Vodafone. I would like to have an electronic copy of the instruction manual, I've searched vodafone site and tried support site devices section, but nothing's t...
I have had a V1 for the last 4 years which with the exception of a few lock ups has worked fine. I think it probably stopped working around December as we received texts from Vodafone stating that our Sure Signal 21197249333 has moved ? which it hadn...
