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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have new Sim and phone, same number but my sure signal will pick up my phone Serial Number 40132332210 I have reboot the sure signal but still nothing
I am trying to connect an Iphone 4S to Sure Signal (Alcatel Lucent 9361 V2-V, three lights on unit). So far I have managed to plug in the Sure Signal and have two solid lights showing power and network. But the two Iphones in the house resolutely r...
Hello can someone re-sync the following Sure Signal as I have move postcodes? (Serial Number: 40133639696) I have updated the settings on my account but the Sure Signal does not connect to Vodafone network (Orange Phone & Bar Lights). Thank you James
I've been having problems with 1 of 2 at the property, both on seperate broadband connections. I have swapped them over to rule out connectivity issues but had to leave site. Can you tell me if they have connected today and at what time? SNs:1 - 4012...
Hi, trying to get the wife's dinosaur working for mms. It's a Orange branded phone that subsequently worked on O2. Now switched to Vodafone and can't get get mms working.Have tried texting Web to 40127 and get an error regarding size of update so am ...
Hi, There seem to be numbers of threads citing this problem, but no generic one, & the troubleshooting guide doesn't include this light sequence, so I'm starting a new one. Following a 2 months+ struggle, & with the help of the forum, I managed to g...
Hi, Since moving house and upgrading to BT infinity I've not been able to use my sure signal V1. I have a BT hub 3, and have enabled VPN port clamping and port forwarding to the suresignal device for TCP 50, UDP 123 , 500, 4500. The sure signal box ...
Hi I have a Vodafone Sure Signal and I get perfect quality, but the other person always reports, faint, cutting out or just general poor quality. Can this be looked at please otherwise defeats the object of sure signal.. I've factory reset the unit....
Hi,I've been using a Suresignal for over 3 years (model1) but for the past few days we cannot make or recieve calls.All correct lights are on and both Samsung Galaxy S2 phones show a good signal but when trying to make a call it is ended after 2 seco...
STOP ! Changing the ethernet cable to the Sure Signal resolved the problem - ##### cables again! Colin ******************************************************************Hi - I'm increasingly frustrated with the difficulties in keeping this device wor...
