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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Good morning.I had my Home hub 3 replaced yesterday to a Home Hub 5 and since then my sure signal (V3) has not worked. My current ip address is 91.125.78.10. My Sure signal serial No is 40133477311. FYI. Flashing red and 2 solid orange lights. Appre...
As per others on this forum, my Sure Signal v1 has a steady top light but no others. The IP address is 192.168.1.2 and serial no is 21230736163. I've tried resetting and wonder, looking on here, whether I need to have the firmware updated.
I have connected up the VSS as per instructions. The device is registered, but I am not getting connectivity. My Internet works fine. All cables correct. Connected via a Thompson router.Only lights on are the red power light and a slow flashing Inter...
Hi I have had a few internet issues recently and each time I have had to contact yourselves to get my sure signal resynced. I was told on the phone yesterday that it was possible to do this my self from within my account. Could you please tell me whe...
Hi My Sure Signal worked well for a couple of months but then only intermittnetly - frequently had to unplug and then replug in to get a signal. Now not working at al - have reset router, unplugged sure signal box etc but have steady power light an...
I've been asked to look at setting up a Sure Signal version 3 on our network. As our firewall is set to default deny, not surprisingly it didn't work at first. I've set up what I think are the correct firewall rules based on information in the eforum...
My sure signal 3 works perfectly with a Blackberry 9320 but a Nokia Lumia 625 (the phone the account is registered to) shows a good signal but upon use the signal drops straght to very low and call is lost after few seconds
I tried to add a user to my Vodafone Sure Signal on Saturday December 28th and discovered all users had been deleted. After several phone calls to Vodafone all but 1 were reinstated. Then started a drawn out saga of several phone calls, being given d...
My Sure Signal v3 has stopped working after 4 weeks of continued use. I have BT Home Hub 3 with a v3 Sure Signal which worked fine but has just stopped working. The Sure Signal just sits with the connecting light flashing. I have rebooted the broadba...
Hi My Sure Signal stopped working about a week ago now, please help. It stays for most of the time on the red light only, with the first white light flashing slowly. Here are the ping tests etc: Tracing route to cluster4.vap.vodafone.co.uk [212.183.1...
