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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have a Sure Signal in the house and another in the home office, both working off the same broadband since March 2013. The Sure Signal in the office was working fine on 24th December but since I returned to work on the 2nd, I can't get it to respond...
Hi,I live in England but am in Republic of Ireland very frequently and want the Ireland Plus bolt on. I am currently with O2 and want to switch to Vodafone as a businss customer.I have a copy of a live chat transcript from a Vodafone 'Specialist' wh...
Hello, We have a new internet provider please can you allow our following devices for the following ip also done other checks: Your speed test results - 92.64 MbpsYour ping test results 3 msYour external IP address - 31.221.62.130 9361 HOME CELL p3.0...
Hi, I currently have a generic (non-Vodafone) Note 2 that I bought sim free and I'm now interested in the Note 3. I've just phoned Vodafone about my upgrade and have the choice of sticking with a sim-only plan (but I'll move to 4G) or moving to a sim...
I'm trying to register my new SureSignal (v3). I've successfully registered my PAYG Vodafone account on the Vodafone website, but when I try to register the SureSignal (manage my services-> suresignal->register a suresignal) the website always respon...
Hi there, Quick question, does the Vodafone SureSignal provide internet services to handsets via 3G? On my iPhone I have a 3G icon and full bars etc, but internet browsing/access of any kind does not work. I can make calls and recieve txt's no proble...
Hi Got a new SS3, went through registration etc. All seemed OK but keeps dropping connection when I make a call or if left alone for a few days. Power (red) light starts flashing and first light goes permanet orange. Power cycle usualy results in ...
I am an ex customer about to return, hopefully.I have a sure signal which I registered to my old account.I can no longer log into my old sure signal account to de register it so that I can set it up for use with my new phones.I cant remember my usern...
Took my Sure Signal away with me at Christmas to a different location in the UK. I was soon prompted by text to advise change of location. I tried to do this in my online account umpteen times over Christmas. I could get as far as changing the post...
Hi there, I'm hoping someone can help. My daughter who previously had a Vodafone account wants to deregister the sure signal box that she had. She has tried contacting Vodafone by phone and online but no one has been able to help. Please could someo...
