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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal v3 & Virgin Broadband - 4Jan14 Update

Virgin pushed a firmware update to my Cable Modem which caused the ENTIRE router to Reset to Factory Settings. This was rolled out on January 3, 2014. As a result my SureSignal v3 failed to reconnect. Solution: 1. Enter Advanced Settings on Virgin Ro...

andrewrw by 1: Seeker
  • 10056 Views
  • 1 replies
  • 2 thanks

is this why my phone will not phone out or receive calls.

Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation.  All rights reserved.C:\Users\Andy-laptop>212.183.133.177'212.183.133.177' is not recognized as an internal or external command,operable program or batch file.C:\Users\Andy...

ukracer by 4: Newbie
  • 9301 Views
  • 1 replies
  • 0 thanks

De-register Sure Signal

Hi I'm no longer a Vodafone customer.  I want to give my brother, who is a customer, my old Sure Signal.  I didn't de-register it whilst my account was still active.  Can you please tell me how to contact the Tech Team to arrange this please? thanks ...

murtoe23 by 2: Seeker
  • 9681 Views
  • 2 replies
  • 0 thanks

Sure Signal 3 Not connecting

On 19th. Dec. I had to shut-down my b/band system and S.Sigv3 as well in order to re-locate al the kit and cabling in the same room but in a neat and tidy way.  This took about one-and-a-half hours.  At about 13.30hr. I powered it all up again. B/ban...

dmlox by 4: Newbie
  • 13479 Views
  • 22 replies
  • 0 thanks

'Manage Sure Signal' unavailable on online account

Hello My Sure Signal is working ok however I am unable to manage my sure signal by adding or removing numbers. The option to manage my sure signal isn't appearing on my online account. The sure signal is definitley registered to my account because i ...

can't add user to suresignal

upon changing my phone, i required to use a micro sim which has now been activated. I have tried to register the number on suresignal however i keep getting a response that it is already registered; that said, the number does not show on the user lis...

De register SureSignal but I can't remeber who registered it

Hi, Please help. I have a SUreSignal that I need to de-register but over the course of the last couple of years I have created several different accounts to manage various things. I have tried a couple of the accounts I can recall but can you please ...

Blackberry Q10

I have been using Blackberries for work for years now and about 6 months ago decided to get a new Q10. What a mistake!!! It keeps freezing, loosing all my contact details and it is very difficult to connect to any computor. I have downloaded updates ...

FunkyJB by 2: Seeker
  • 12220 Views
  • 1 replies
  • 0 thanks

blackberry internet

So I got this Blackberry Torch off of my friend. I ordered a new Vodafone SIM card and then topped up £10 on it and changed that to a £10 package. The package included a certain amount of internet usage. When I tried going on the interenet (without w...

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