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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello all Bought a SureSignal V3 about 4 o5 5 weeks ago and I have had trouble with it ever since. It registered fine, I added my phone numbers to it.....and it worked for a couple of days. Next thing you know I'm half way through callls and all of ...
Hi Folks, I have recently left Vodafone & forgot to deregister my Suresignal before leaving. I no longer have any access to my former online account. Having searched through similar threads, the advice seems to be to contact the e-forum team. However...
Hello I am trying to set up my sure signal at my address. Its on, connected to the router ad showing as active on the dashboard. I've tried all your trouble shooting issues and I think its a problem connecting to the servers. Serial Number: 401236...
Please help after a period of relative stability with Sure Signal and Vodafone. I have been experiencing consistent dropping out of calls about 2-3 mins into the call with sure signal. I have a stable internet connection for all other activity which ...
I notice that 2 months ago that, after having a continued "Full" network service of all five bars of reception, that suddenly the signal indoors has dropped to just a max of 2 bars.... I have tried all reset methods including disconecting power and n...
Hi, I purchased a new mobile phone in September and, because of signal problems with a previous network, decided to purchase a sure signal too. Since setting up the sure signal though, I've had numerous problems. The sure signal keeps on re booting a...
I have a Sure Signal serial 40121424747 which worked fine until a few weeks ago. I am wondering if this is to do with the software upgrade that has been applied by Vodafone. Are there some new requirements?Now I just have a solid red light.I have che...
Okay, so here's a weird one for the tech-team. The house I live in has no Vodafone signal at all and with 2 teenagers, 5 iPhones and 3 IPads in the household that's a real pain. I have BT infinity fibre business broadband (business, because I need a...
Hello I have been given a Sure Signal box (Alcatel-Lucent 9361 Home Cell p3.0). I have been told to install this on our network, for a simple install I was going to give it a static IP but it seems that I can't do this (there is no interface to log i...
Please can I request that my suresignal v3 has a resync performed as the status lights on the device and the my suresignal dashboard indicates my SSv3 is operational, however I have had this unit for many months for which my phone (the owner denoted ...
