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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73864 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229883 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal , deregister and reregister

my company supplied me with a sure signal at home  but having left the company they told me i could keep it , i need to sort this to work with my new vodaphone  , any help please   thanks

Sure Signal Question

How do Ifind my sure signal details and phones registered to it when I log into my Vodafone Account. There is nothing showing to direct me to it.

v3 new user with ongoing multiple problems after just 5 days use

I found this forum after googling how to reset a sure signal box. 14th November purchased, set up and worked as I'd hoped for boosting the signal from sos calls only to full bar 3G. Then after a few days the problems started, and have continued on a ...

unsure by 3: Seeker
  • 12193 Views
  • 9 replies
  • 0 thanks

Sure Signal V3 Internet Light Flashing

Hi, I have configured a SS V3 on the Vodafone website. The device is now connected to the router and the Internet light keeps flashing slowly - it's been like this for a good 30 minutes. All other lights, apart from the red power light, are off. Thes...

Sure Signal v1 - check registration please

Hi Support, Can you check that my SureSignal v1 - serial number 21230741478 is still communicating with you please ? It's stopped working a few months back, and despite reading through all the forum posts, and following all the advice given regarding...

How long to de-register Sure Signal?

Hello, Early last week I spoke with somebody at Vodafone to de-register my Sure Signal box. I was told this was done but having attempted to register it again we've received the following message : ............ Sorry we are not able to process your r...

Power cut again so sure signal stopped

Hi there,Can someone please do a reset or let me know how to do it again? Every time we have a power cut our sure signal doesn't work afterwards.Last time someone gave me instructions - I must save them!!Thank you

rudshers by 2: Seeker
  • 10420 Views
  • 1 replies
  • 0 thanks

Can't log into my sure signal to add a new number

I have registered my sure signal number 40124245370 but I can't access it through my vodafone as it will not allow me access to my sure signal. I may have registered with my sons mobile number or my sim on my iPad as my only other vodafone device at ...

SureSignal (v3)

Hi, i'm trying to get some help with a suresignal that isn't working. It has Power: FlashingInternet: OffIn Service: OffIn Use: Solid OrangeOne of the posts says paste the followng, so I hope that helps David serial No 40132752540Netgear router (also...

Belgrave by 2: Seeker
  • 13122 Views
  • 16 replies
  • 0 thanks
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