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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal keeps disconnecting

I have had my sure signal for a couple of weeks now. It worked fine for the first 10 days or so. Now it keeps disconnecting and I am having to reset it every day by pressing the reset button and switching it off. It then takes more than an hour, some...

AJE41 by 2: Seeker
  • 9313 Views
  • 1 replies
  • 0 thanks

Need to deregister my old SureSignal

Hi there - i need to deregister an old suresignal v2 that i own, as I left vodafone for a while (then came back) and need to set the SureSignal up on my new account, rather than the old account that it was registered to. Could one of the admins pleas...

stubanks by 2: Seeker
  • 9345 Views
  • 3 replies
  • 0 thanks

Suresignal not working

Hi got a SS3. Current position re lights is all lights working fine but the user light is on although no one actually calling on 3G. All three phones on in house are registered but cannot access 3G. Tried short and long resets and following all resar...

BT HOME HUB 4 AND SS VERSION 1

Hi.  I have just replaced my old BT Home Hub with version 4, but cannot get my Sure Signal Version 1 box to connect with the new hub, although it worked perfectly with the old hub.  I had read through the forum posts on this subject and tried the var...

Sure signal not working

Good evening, Could i please get my sure signal re synced!? serial number - 40132625282 Thank you 

Lovelite by 2: Seeker
  • 11209 Views
  • 10 replies
  • 0 thanks

Sure Signal 3, Sky Fibre - Continual Issues

I have a Sure Signal 3 device issued from work due to living in a village with a remote signal and every single day I have issues with the device dropping connection. I logged on yesterday to my account to discover the device hasn't registered in my ...

mpev73 by 4: Newbie
  • 15392 Views
  • 24 replies
  • 0 thanks

WILL MY SURE IGNAL WORK ON THE NEW 4G NETWORK

HELLO I HAVE A VODAFONE SURE SIGNAL ON THE 3G NETWORK AT THE MOMENTI WOULD JUST LIKE TO KNOW IF IT WILL WORK ON THE NEW 4G NETWORK OR  WILL I HAVE TO CHANGE IT SO IT WILL WORK ON THE 4G NETWORK HAS I HAVE THE SAMSUNG GT19100 S2 HAND SET ON THE 3G AT ...

Please can you resync my VSS3?

Hello,Please can you resync my VSS3?Serial no: 40132627361It was working ok until this morning and now I have the red power button on but the internet button keeps flashing for 18 times then stopping! No other lights on....Many thanks

Sure Signal & Fujitsu 3G Laptops

HI All,   Serial Number *40130435478 - (This is registered against one of our other techies names).   BACKGROUND:   I am an I.T. Tech for an NHS Trust which has purchased a Sure Signal for use in a non-existant signal area in a hospital.   Our purcha...

Re Sync Needed

Please can you re sync our sure signal... 401315664664

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