This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Help me please! I have no signal and 4 lights on permanently. Ive done several resets with no joy!
Hi, I'm having problems registering a VSS1 that was given to me. It is connected to the internet via a BT Home Hub 3 (not BT infinity) I have sucessfully registered it to my vodafone number, and have assigned 4 mobile phone numbers to it. I have r...
Hi I've recently upgraded my phone but now my sure signal doesn't seem to recognise this phone - I've swapped my number to my new sim. Our house has no signal without sure signal and therefore only contactable via e-mail. can you please help?Sally P....
Whenever I come into my office in the morning, the Sure Signal 3 just shows a single Orange light on the left.I switch it on and off, and have on several occasions carried out a reset as well. It then syncs up and it generally works fine, although so...
Sure Signal v1 - serial no 21196938308Lights 1, 2 & 4 on but no 3G (have tried a couple of phones)Have de-registered/registered and reset, still nothing, guess I need a resync? Would appreciate if you could look in to ASAP as the local mast is playin...
I have followed all of the instructions. My suresignal serial number is 40132108339 My router is ZyXel zywall-usg-50 Our internet access is through our Business Centre network. We have a fixed public ip address of 217.158.74.210 tracert returns the f...
After several weeks of configuration "issues" my Sure Signal worked for several weeks. There were issues including dropped calls and overheating. Now it seems to be not working again. The red light is on, the next light flashes and the other two ar...
Please can you help - I have had my SureSignal for at least a couple of years and my current Iphone 4s for about 18 months, suresignal has worked perfectly until about 6 months ago - but has become almost unuseable at home now. About 6 months ago I...
SureSignal 2, iPhone 5S, BTHub5 Everything works, five bars of signal... then I go out and when I return the phone doesn't appear to connect back to the SureSignal. If I reboot the phone, I get five bars again. Anyone else have this problem - better...
i have a new vm super hub version 2ive tried port forward and a few other tips and tricks from the forum but with no joy, can someone help.it worked with old super hub.i know its not broke and i know it just needs some settings or something as easy a...
