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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
HiCan anyone tell me how to deregister my suresignal box so I can pass it to someone else. I left vodafone nearly 12 months ago.Thanks in advance.
My SureSignal device is registered and have added the users. We are using Panasonic toughbooks with inbuilt Mobile broadband modem and Vodafone SIM.The devices are not getting to SureSignal and am not sure what t/s can be performed..Please someone ca...
Hi Have read the forum and tried most of the options but my sure signal does not work (VSS 3) The current state of the lights is SOLID RED, INTERNET SOLID WHITE, IN SERVICE SOLID WHITE and in uselight is not displayed. Please advise
I have just seen a post saying that if your still experiencing problems connecting your VSS to a BT Home Hub 3 then you should speak directly to BT to upgrade to BT Home Hub 4. Can anyone tell me if this is likely to fix the connection issues and if ...
This thread has been created to discuss, and troubleshoot general "My Account" issues that customers may experience when attempting to Register or Manage their Sure Signal online.To Register and Manage a Sure Signal, you must have created a "My Accou...
I have a Sure Signal box which was original registered by one of my staff (Steve Barrett) for testing purposes. He is no longer with Vodafone, so no longer has a Vodafone account, therefore he can't de-register the Sure Signal. That means I can't att...
HI I am trying to register a sure signal but with no luck, serial number 40132101821.Trace route resultstracert 212.183.133.177Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 19...
Dear Forum Members, Our Vodafone Sure Signal (latest version) stopped working with BT Home Hub 3. A few days ago, the following happened:- the power indicator (red) still works- the white internet light is off, not flashing white either- the white se...
Has anyone else had trouble getting a refund on sure signal? I had to return my sure signal as it was not compatible with my bt Internet, I have contacted VF 6 times and each time they have stated that they have refunded me and it will be in my bank ...
HiI keep receiving messages from Sure Signal advising that I have not updated my postcode. Although my postcode hasn't changed at all, I have responded twice by going into the settings and re-inputting. Despite having updated, I still receive texts f...
