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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Can anyone confirm whether my sure signal v2 is likely to work with a LynkSys x3500 router?
I've been a vodafone contract customer since 2008 continuous and have had between 1 and 3 contracts at any one time. I have spent at least £3000 with them during that time. Last month I moved house to an area with absolutely no signal coverage inside...
Hi, I'm not to sure if anyone one here is able to assist me with my issues. Late last year I noticed a sudden drop in my signal quality which really affected the use of both my phone, and my wifes. As a result I emailed Vodafone explaining my concern...
Hi,I've been trying to get my sure signal 3 going for a while and wondered if a resync might clear the problem.The unit is showing a solid red power light, solid internet light and solid service light. The phone light is not lit at all. From the desc...
I recived my Sure Signal today and after initilly registering and recievingthe confirmation text and email poceeded to set it up as per the instructions. All the cables are correctly connected, I have tried all the ethernet ports on the router but th...
Hi I have recent cancelled my my contract and given my sure signal box to my mum however it is still registered to me. How do I unregister the box from my account so it can be registered on another account?Thanks
Hi, I added a host of new numbers to our Sure Signal about 24 hours ago through the online system but they do not appear to be communicating with the device yet. Additionally I removed and added again some numbers which were already there but for whi...
I am trying here as a last resort, as telephone support for this had a major fail due to not doing as I requested by trying to resolve the issue using the standard help KT scripts. Problem is I have 4 phones "registered" to the Sure Signal, but only ...
My sure signal stopped working around 2-3 weeks ago, tried resetting etc, de-registered and re-registered it but still nothing, changed ethernet cable. Just have green power light on. It is the sure signal v1 and a BT Home Hub, is there still probl...
We moved about a year ago, and yet when at home using my sure signal then it often seems to think I'm still at my old address, which is about 50 miles aeay. Google now is telling me I'm 53 mins from home and the weather for my old home. Help, it's fr...
