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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

2 x Suresignal not working reliably on BT 100/100 fibre

So here we go: let's see if we can resolve this.First up: we're an IT company. We have 2 Suresignal v3s at a client, recently installed. Nothing in the manuals suggest any need for inbound port-forwarding. I have set up nearly 50 Suresignals over the...

berbles by 2: Seeker
  • 25332 Views
  • 12 replies
  • 0 thanks

Original Sure Signal no longer working with Sky Broadband

I have an original Sure Signal which worked fine for the first year or so that I had it (including 6 months with Sky) - however recently it doesn't seem to be helping. Here is the information requested in other posts: What light sequence do you see w...

rkl57 by 2: Seeker
  • 26625 Views
  • 3 replies
  • 0 thanks

Sure Signal Problems continue

I am kind of at the end of my tether with this!I posted on this forum initially as calls kept dropping out.I did all the tests suggested and then advised to try on another internet connection to see if same problem. None of my neighbours are on vodaf...

Iainsax by 2: Seeker
  • 21745 Views
  • 3 replies
  • 0 thanks

Sure signal reset

Hi just upgraded my phone to iPhone 5 and my sure signal needs resetting, I was on a call but it dropped as they updated my sim hence call lost. Serial number is - 21227849284 Many thanks in advance

Sure Signal power steady internet light flashing

After a chat session on this subject I opened: Port 8 (TCP/UDP), Port 123 (TCP/UDP), Port 50 (TCP/UDP), Port 500 (UDP), Port 4500 (UDP) to my router, still same issue, power light steady, internet light flashing, eventually this light goes out so lef...

alvanley by 2: Seeker
  • 21774 Views
  • 5 replies
  • 0 thanks

Sure Signal V2 No Service

I have had a sure signal V2 for ages and has mostly been working as it should however the last week bith mine and the wifes phones keep loosing all signal to the point that our phones say No Service.  This seems to be intermittent and drops in and ou...

darylt by 4: Newbie
  • 21052 Views
  • 3 replies
  • 0 thanks

Resolved! A BIG THANK YOU

This is for the business tech support. Their considerable knowlefge helped solve a bizarre problem. My SS was dropping the VF server regularly at 0800 hrs at i was convinced the guilty party was VF. It wasn't. I have a complex network here with sever...

Sure Signal v3 pass-through socket

I've spent some time on support online chat and on the phone today, but without any success. My new Sure Signal unit with a pass-through 3-pin mains socket on the front will not accept a plug - they just don't fit, in that the earth pin doesn't fit i...

Multiple SureSignal Units

Have installed multiple Sure Signal units onto a single LAN that connects to a single broadband link that uses a NetGear DG834G. Q1. Will multiple Sure Signal units function correctly if installed as described above ? Q2. Is this a VF supported insta...

Still out of stock?

Hi, I am anxious to obtain a new Vodafone Sure Signal 3, but they seem to have been out of stock for quite some time now. Is there a problem with these, or are Vodafone planning to replace them with something else perhaps? As I would have thought the...

Montala by 4: Newbie
  • 19846 Views
  • 5 replies
  • 0 thanks
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