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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I am in rural NW England and have therefor problems both with decent BB speed and mobile phone reception.Currently I am with BT Total BB ( best of poor options ). I expect I can resolve the mobile phone reception in the home office with VF SS but...
Hi - directed here by the lovely Phil on twitter. So we've just moved house to a poor reception area & have two handsets... iPhone 5 works beautifully on SS but 4S reception gets worse / no signal when added to the user list. Have been all through th...
HiI hope you can help. I need to re register serial number 40112839770, it says it's already registered (which is tru) so must be de registered first. The problem I have is the member of staff that registered the unit is no longer with us, and as a r...
Hi, just had my SIM changed and now my Sureg Signal isn't linking to my phone - I've done a reset and also reset broadband. Please can you do a resync? It's one of the new sure signals (plug in one). Serial no.40130441468 I have no signal at all wi...
My iphone 5 will not connect to Sure Signal, other phones will. Tried all suggestions so far to no avail. Serial Number 4013042229 Thanks gary
Hi Please can you force a resync to my sure signal - serial number 40112831512 I have just upgraded from an iPhone 3gs to an iPhone 5 & a new nano sim. I have tried rebooting the sure signal & also removing my iPhone 5 phone number & readding it to...
Dear Sirs, I would like some advice regarding my sure signal. I purchased a Sure Signal and registered it to my online Vodafone business account. As I have recently changed jobs I now have no access to my online business account. My sure signal stil...
Purchased an iPhone 5 and nano sim, as expected once iPhone up and running could not get a 3G signal from my SS box even thou it was showing all the correct lights and my other users could get 3G, Vodafone did a resync to no avail. So try this if you...
Here's a strange one: My sure signal won't let my wife's HTC Desire send texts without several attempts, and they take ages to arrive too. No problem when she is out and about, just at home when on the SS. No problems with my One S so it could be a p...
Changed my ISP to BT yesterday now the VSS3 is not working, I have power cycled the VSS3 a couple of times, but the red power light flashes and the handset light solid amber! Worked fine until the change yesterday, do I need a re-synch from tech supp...
