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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
hi there i contacted vodafone in october and was told they'd send me a sure signal booster for free as i'm on a two year contract and never have signal in my home i phoned them again today and they said they still dont have any in stock to send out v...
Hello My VSS unit number is 40123638864. At some point recently it has disconnected and will now not reconnect. There has been no change to my network, internet connection or router. I have tried restarting it several times with no success. Any sugg...
When using my Sure Signal Box at home, does it use up my mobile data allowance on my phone as well as my home Broadband allowance? I can access the internet at home via wifi on my phone / home router - thus not using my mobile allowance but when doi...
I get a really lousy reception even with Sure Signal. Vodafone tells me I need to check with Virgin Media (my broadband supplier) that my 'latency' is less than 200. What is 'latency' and why does it matter? Thanks, N
Hello experts and SS users, Sadly I'm another iPhone 5 user with issues. I've followed the the various postings about rebooting the SS, turning off data and power cycling the handheld, but the iPhone is still not making a connection to the SS. The n...
How do I activate queued data bundles?! Every time a data bundle is used up the only option I seem to have is to buy more - but I've now got 7 queued!!!!! great profit making scam for Vodafone - but a real pain in the neck for me!!!!! help!!!!!!!
My Sure signal has been working fine but now had a red flashing light and solid internet light. Nothing has changed on my network. This happened sometime between Friday18th (night) and Saturday lunchtime. Had something happend at that time? I have re...
I have had the V3 box connected now for around 20 hours, and it still is in the connection mode = Power light on and Internet (white) light slowly flashing trying to establish a connection I assume, getting rather frustrated at the length of time it...
I have the same problem as others have reported with the VSS that comes with integrated plug&outlet. My VSS worked fine from 3rd January to yesterday morning....nothing has changed on the configuration at all in the house. I have powered the route...
HiThe evening started - 1+2, flashing 4 no signalReset - hold reset / pull plug / insert plug / let go of resetNow have Disco SS lights 123/2/123/2 etc....hold on....now 12/4/12/4 Any ideas please?? [Cant decide what genre of music would suit my D...
