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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73731 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203313 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can I put my old SIM card in my new dongle to use the credit?

HELP! I had a Huawei K3565 Dongle which snapped, and i still had credit on the PAYG sim. So i brought a new Dongle which is a Huawei K3565 Rev 2 Dongle. Can i put my old sim card into my new dongle? When i do insert it it picks up a signal but doesn...

VMV fails to detect K4505 on WinXP

I have installed K4505 adapter onto Acer Travelemate 8371 with WinXP SP3; VMC 9.4.4.17702. Straight after installation, 3G connection worked OK. After rebooting notebook, VMC fails to detect K4505 - 'No Device' in Mobile Connections, no adapter repor...

ljohnway by 2: Seeker
  • 20276 Views
  • 13 replies
  • 0 thanks

Unable to download DirectX sdk

I'm not sure why you guys feel the need to tamper with my downloads when you are already charging me what would seem like more than I was paying on dialup back in the 90s. I've been attempting to download the directx february 10th sdk for the last 2...

mixxit by Not applicable
  • 14530 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - problem playing rappelz online game

ok , i am a vodafone dongle user for about 9-12 mths , and to be honest i cant grumble with its performance , obviously first floor is always better signal than the ground floor , been using a 1gb K3565 USB stick normally get 3 bars light blue indica...

K3565 Rev 2 and Ubuntu - can't connect

Hello, I recently purchased a Vodafone K3565 (Rev 2) TopUp and Go USB dongle. With Windows Vista and Windows 7 it works fine, no problems. But I can’t get it to work with Ubuntu Linux (8.04.2 Hardy Heron) I have tried to get it working using ...

Vodafone K3565 Dongle - I'm Getting Reduced Browsing & Download Speeds

i am using a vodafone k3565 mobile broadband dongle&the surfing/download speeds are virtually non exsistant,speeds of upto 3.6 mbs are supposed to be obtainable but i am lucky if i can download upto 4 kbs&wen im surfing it takes that long to go to th...

lea by Not applicable
  • 15651 Views
  • 7 replies
  • 0 thanks

Mobile Broadband - Recieved An Invalid Response"

Hello, I am having trouble getting into sites such as facebook and XTUBE - the error message I constantly get is "recieved an invalid response" in the top left hand corner of the page. Its getting VERY iratating to be honest with you; reading through...

chrismoore by Not applicable
  • 16244 Views
  • 16 replies
  • 0 thanks
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