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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3565-Rev2 - is this the one with unexpiring credit or not?

I have just purchased a Vodaphone K3565 dongle but when it arrived the number on the back of the dongle says K3565-Rev2. Is this the one where you only have a month to use the credit or is it the unexpiring credit version I requested?

alanmo by 1: Seeker
  • 12845 Views
  • 2 replies
  • 0 thanks

K3565 Dongle - Downloads Stop

Hi, I am using Vodafone pay-as-you-go mobile broadband on a Huawei K3565 USB Dongle. I have had the dongle for a few months and I keep getting problems downloading anything other than small files. The download normally gets to 15-30 MB before it fre...

jkp2505 by Not applicable
  • 14588 Views
  • 8 replies
  • 0 thanks

Windows 7 wont allow me to instal my dongal k3565

Hi I have a vodafone dongal k3565 have new laptop with windows 7, I have tried to install the VMC LITE 9.3.5.11690 it and it keeps coming up with square box with red X "This installation package could not be opened. verify that the package exists a...

stacey_w28 by Not applicable
  • 15313 Views
  • 13 replies
  • 0 thanks

Vodafone Account - Can I Use Two SIM's With One Contract?

Hi, I have a 3GB contract running at the moment and wonder if it's possible to have 2 SIM's linked to the same account and using the same allowance? Basically I don't need more than 3GB, but I use multiple devices and swapping the SIM around is gett...

twynne by 4: Newbie
  • 18752 Views
  • 3 replies
  • 0 thanks

Vodafone Mobile Broadband - Vodafone VTP is not Windows 7 compatible

Dear All, I've spent two days trying to set up Vodafone Mobile Broadband via the Phone (VTP) on my Windows 7 x64 but it's for sure now that it's not Windows 7 compatible. Works fine on my other computer using Windows XP. I have tried setting of VTP...

Dundy by Not applicable
  • 14651 Views
  • 19 replies
  • 0 thanks

K3565R Usb Modem Stick - software auto install

Hello, I have a K3565R USB Modem Stick which every time i connect to the laptop wants to load the device software again. The software is already installed so I just cancel it but it does get a bit tedious, could anyone shed any light on why this happ...

waynemf by Not applicable
  • 11813 Views
  • 3 replies
  • 0 thanks

PAYT USB dongle - why do i go over my 3Gb limit?

I checked on the online meter to see if 3gb would be enough for me each month, it comes up that I would have plenty but I keep getting extra charges on my monthly direct debit for mobile browsing and data? of around £12.76 which makes the dongle twic...

Dongle Help! - Can you use two at once?

My father has bought myself and my sister broadband dongles. They are both 3G but my sister has given me hers and now I have both. Is it possible to use them at the same time? Not both plugged in at once of course, what I mean is it possible to use o...

K3565 usb modem - set up for 3 network

Hi I am using mobile connect lite version 9, its unlocked How do I go about putting in and saving the settings for '3' When I insert the '3' sim it says 'insert sim' and only shows the voda connection option When I insert the voda sim it displays bot...

tobyhost by Not applicable
  • 11081 Views
  • 2 replies
  • 0 thanks
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