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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74264 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229945 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204344 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile broadband - content control + creating my account

hi, Today I bought a payg mobile broadband dongle and when I have come to use it it wont let me on many sites as it says content control is on, when I bought it from the shop I did ask if there was a content control on and I said I wished for it to b...

cakedude by Not applicable
  • 12105 Views
  • 1 replies
  • 0 thanks

Vodafone Mobile Broadband - Roaming Charge Query

Purchased the USB Modem with a view to using it to keep in touch with my business while abroad for a couple of weeks. I was lead to believe that the £15.00 top up would give you 30 days in the UK and somewhat less abroad, given that we are still sadd...

philjwade by Not applicable
  • 10879 Views
  • 1 replies
  • 0 thanks

USB Modem Stick pro - driving me mad

Was sent under a new contract a new USB modem stick pro with new sim. Have been using old types for 4 years no probelms . Installed new software and just would not connect said the stick needed to be the default and in the manage devices coudl not u...

davidd by 2: Seeker
  • 13965 Views
  • 15 replies
  • 0 thanks

Top Up & Go Modem - ras error 619

Hi Guys Im trying to use the PAYG 1GB sim that I bought earlier this year after a gap of a couple of months. Every time I log in I get the error message ras 619. I've followed the instructions regarding deleting the device and reinstalling it etc et...

Vodafone K3565 - MBP OSX 10.6.4 : Rev 2 connection issue

Hi I have a Macbook Pro running 10.6.4 and am trying to connect using my USB dongle. I have installed 4.01.33.00 (15378) but this will not work and when it tries to connect it automatically hangs up. Anyone have any ideas, I have tried installing a...

richie15 by Not applicable
  • 14676 Views
  • 5 replies
  • 0 thanks

Mobile Broadband Contract Enquiry

Hi, I currently have a 12 month contract for 3GB Mobile Broadband with the "Pro" dongle (the black one that can connect at 7.2mbps instead of 3.6) and am paying £15 a month. The contract expires in August, and I no longer wish to continue with it. ...

c2drules by 4: Newbie
  • 10619 Views
  • 3 replies
  • 0 thanks

K3565 - Will It Work In Europe

Hi I am thinking of buying a pay as you go dongle (K3565) to take to Spain with me, Will this work whilst I am travelling to Spain as it is by car? What are the daily roaming charges and how do I pay for them? Will the charges be taken off my monthl...

Mobile Broadband - Why are my emails being delayed?

Recently used a Mobile Broadband USB Stick in the UK, with the SMTP Server send.vodafone.net to send email. This server has worked okay during recent trips to the UK but this time emails sent were either not received at all or just to give an exampl...

HutchK by Not applicable
  • 13530 Views
  • 3 replies
  • 0 thanks

Motorola V9 - How do I connect it to my PC?

Any help greatly appreciated I had motorola V3i and never had any problems connecting to pc to transfer pictures, music etc. Have just got motorola V9 and no matter what I do I can't connect to pc. i am quite a novice on pc so please any help n...

usage

i just topped my pay and go with 15 of credit and only use my dongle for emails. a message has just popped up saying something like my usage is used up and do i want to continue. i have 15.38 credit left, so i continued and am online as normal. does...

royboy by Not applicable
  • 11948 Views
  • 1 replies
  • 0 thanks
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