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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73741 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile Broadband Payg

I have bought one of your £15 PAYG mobile broadband 1gb sims on the internet- Number on sim is 8944#########. I can't find an apropriate place to register this sim on your site. Is there some way I can register it and buy topups from you. How do I ...

paulillman by Not applicable
  • 10405 Views
  • 4 replies
  • 0 thanks

Problem With Outlook Using K3765, Vista Business

Hi there! This is the first time that I have posted so I hope that someone will be able to suggest how to resolve this. I had the K3760 (black modem) which worked fine until I came back from China last week. Once I got back the modem connected up, ...

3g Data Connectivity Very Slow In Central London

Went back to work after a week off and I noticed that since Monday I am getting extremely slow download/upload speed with the Vodafone 3G service. I am not using the USB modem but instead a builtin 3G modem in a Sony VAIO Z laptop. I commute to Centr...

Settings For Globsurfer 2

Hello, I have acquired a Globesurfer 2 (7.2) and have inserted my Vodafone mobile broadband sim card. The system says that it is connecting, then it fails to connect. What settings do I need for the Globesurfer? Do I need a Vodafone login username...

Youtube Uploader Error

Hi There I am a regular user of youtube and recently i have been getting errors while trying to upload to youtube. I tried to upload using my landline and had no trouble. I have tried almost every browser and it still seems to say Error with no des...

sakotius by 4: Newbie
  • 10022 Views
  • 8 replies
  • 0 thanks

Vodaphone Broadband Dongle Questions

hi If i have a dongle, which is unlocked, can i just buy a simcard from vodaphone and put it into my dongle for mobile broadband use?......can i buy this mobile broadband simcard from anywhere? How much is the minimum top up for mobile broadband,...

jay115 by Not applicable
  • 9995 Views
  • 1 replies
  • 0 thanks

Help Needed With A K3765 Modem On Windows Vista Basic

Hi i have a windows Vista basic E-systems laptop, and are having a mega problem installing my k3765 modem onto it, it says it finds the network but when i click connect it says error code "RAS 608", see detailed below:- Mobile connection not poss...

landy79 by Not applicable
  • 11001 Views
  • 4 replies
  • 0 thanks

Vodafone Coverage Map

Does anyone know what has happened to the Vodafone mobile broadband coverage map? there used to be a map of the uk that showed 3g, 2g and no signal areas. Also there is supposed to be a post code checker. Which ever way you search for it either th...

barryd by Not applicable
  • 12695 Views
  • 4 replies
  • 0 thanks

Mobile Broadband In South Africa

Searching through posts here, am I summarising correctly.... For someone frequently visiting South Africa 1, I could buy a dongle here, but would have to pay to get it unlocked. 2, If I have an unlocked dongle, I should be able to get a sim in Sou...

Salamat by Not applicable
  • 9764 Views
  • 2 replies
  • 0 thanks

Error Code 691 on K3765

I have a very strange problem. I have a K3765 Dongle. I can connect perfectly on GPRS, which of course is very slow, however I cannot connect on 3G even though I have a fairly good signal, between 1 and 3 bars. I keep on getting Error Code 691 (N...

Castrotane by Not applicable
  • 11993 Views
  • 3 replies
  • 0 thanks
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