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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203334 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

(facebook) Instant Messaging Issues

Hello, I have just purchaes a Vodafone PAYG dongle, model K3565 with the 1GB of data that "doesn't expire". All seems to work well (VPN, web etc), except for one thing. Facebook chat. When connected via the dongle, I get chat messages incoming, but ...

bartlm01 by Not applicable
  • 10722 Views
  • 5 replies
  • 0 thanks

Using W715 As Modem For Mac Os X

hi i am using my w715 (i have contract internet) to access the internet on my mac mini (intel) under os x if i use bluetooth between computer and mobile phone it works if i use a cable between w715 and usb port on computer it does not work will it b...

aaaaaa by Not applicable
  • 12005 Views
  • 8 replies
  • 0 thanks

Toping Up With A Solo Or Maestro

When i come to register my debt card with the account manager. i cant find the option for a Solo or Maestro card. In the drop down box it says Switch Delta Visa Mastercard no mention of Solo or Maestro Does that mean i cant topup online?

Micro by 4: Newbie
  • 10785 Views
  • 2 replies
  • 0 thanks

Netbook

I have a pay monthly netbook with a built in vodafone connect simcard. About 2 weeks ago my netbook decided to switch itself off. when i put it back on i got a black screen with hal.Dll file missing. I contacted vodafone and was told to contact dell ...

Vodafone Usb Modem Stick Huawei K3765

I have been trying for days to set up my new USB stick. I have plugged the Huawei stick into my laptop and loaded the software. When I then try and use it it keeps searching for the stick but never finds it. When I turn my laptop off and start again ...

Akinyemij by Not applicable
  • 11553 Views
  • 1 replies
  • 0 thanks

Shocking Service

Service on my broadband dongle is terrible! I've called to complain numerous times never being given a satisfactory answer or excuse, i did see another thread on here from someone else but can't find it now, in it an admin asked for the OP to do a s...

treacle by 4: Newbie
  • 11035 Views
  • 9 replies
  • 0 thanks

Setup Txt Message Not Recieved

Hi, I've just tried to setup a new Huawei K3565 r2 pay as you go USB stick. All the software seems to install ok, and the Mobile Connect software detects the Vodafone UK 3G network and the device itself, however, when I try to register so I can put ...

Constant Error 500 And Time Outs

I am getting constant error messages (below) at present the service is next to useless for anything involving uploading files , it isn't just certain sites its all over, I tried putting different Dns details in instead of the auto detect but this doe...

paulbarl by Not applicable
  • 10808 Views
  • 9 replies
  • 0 thanks

Vodafone Mobile Conenct Connection Logs

Hi, is there anyway to redirect the connecton logs that get stored in.... c:\users\%username%\appdata\roaming\vodafone\ vodafone mobile connect\logs these logs are filling up the profile area for our users that work off site alot. i have searched t...

james1760 by Not applicable
  • 9155 Views
  • 1 replies
  • 0 thanks

Mobile Broadband Sim In Wm6.1 Phone?

Hi, My first post in this forum, so I hope have the correct place. I have Vodafones's 1Gb pay as you go Mobile Broadband using the E160X USB dongle - all works fine, I am very happy with it. However I now also have a phone which is 3G capable (Ace...

linoc by Not applicable
  • 11033 Views
  • 12 replies
  • 0 thanks
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