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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74128 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Receiving Sms Does Not Work On Mac Vmb Since V3.04.08.00

as well the new v3.04.10.00 does not receive SMS messages for me... another strange thing is that usage meter is reset with every disconnect / connect cycle - this is annoying as well. but at least communication is stable now... Thomas

tnemec by Not applicable
  • 8159 Views
  • 5 replies
  • 0 thanks

Updated Mac Mobile Braodband Software

I have just received my macbookpro (with snow leopard) and can't use my K3520 Mobile Broadband Stick (i believe the disc that came with the stick was out of date). I have spoken to someone at the technical help desk and they said I need to get to an...

sean69 by Not applicable
  • 7525 Views
  • 1 replies
  • 0 thanks

Vodafone Mobile Connect (VMC) - Support For Windows 7?

Does anybody have any idea when software and drivers will be available for Windows 7 (perhaps an administrator?) because after 22nd October I and many others will no longer be able to use this service. So far the support for this has been lamentable!

geoffreyc by Not applicable
  • 14133 Views
  • 9 replies
  • 0 thanks

Updated Mac Mobile Braodband Software

I have just received my macbookpro (with snow leopard) and can't use my K3520 Mobile Broadband Stick (i believe the disc that came with the stick was out of date). I have spoken to someone at the technical help desk and they said I need to get to an...

sean69 by Not applicable
  • 7176 Views
  • 1 replies
  • 0 thanks

Mobile Broadband Abroad - What Constitutes A Day For Billing Purposes?

At £29.99 per day for countries outside Europe, the issue of when a day begins and ends is important... It says in this FAQ? that "A day is a 24 hour period from your first point of connection abroad". However, on this page it says that a day is de...

bromley by 2: Seeker
  • 7420 Views
  • 1 replies
  • 0 thanks

Ras Error Code 619

Why do I keep getting this error code 619 everytime I go to connect? I have fujitsu siemens AMILO Li 2735 laptop running Windows Vista Home Premium and successfully used a vodafone dongle on it in germany. On my return to uk I removed the vodafone.de...

Adsvice On Cost While Travelling

In addition to my mobile phone I also have a USB dongle from Voda on contract that allows me 3gb per month. I need to take a trip to Italy and then to Kenya. On checking the Voda website it says If you’ve added a pack to your price plan, you’ll carr...

Usb Dongle

I have just recieved a post from vodafone saying my post has been locked and to check my e-mails, I CANT GET ONLINE DUE TO NO FREE WEEKEND!!!!! please contact me here or by telephone

lez77 by 4: Newbie
  • 8270 Views
  • 8 replies
  • 0 thanks

Using A Standard Prepay Sim In A Mobile Connect Device

Hi. I have reached the download limit (1GB) for the Vodafone Mobile Broadband contract this month in my Dell mini 9 netbook. I would like to temporary swap the contract SIM card over for a Vodafone Prepay SIM which has some credit on it and use the ...

orinj by 4: Newbie
  • 9017 Views
  • 5 replies
  • 0 thanks
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