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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Huawei Mobile Connect

hello all i have tried to install one of out dongles on a laptop, the dongle installs, and i get the "Vodafone Mobile Connect Lite" window when you click "connect" after going through "authentication" it says connected and pops up with a connection s...

mudcow007 by Not applicable
  • 9656 Views
  • 2 replies
  • 0 thanks

Internet On Laptop Via The Phone

Hello, I have the £5 a month for 500meg internet pack on my phone. I was told I could use this on my laptop and I have been doing this. However, I can see you say on the website this is not for laptop use. I just want to clarify if there are any p...

gaia by Not applicable
  • 8957 Views
  • 2 replies
  • 0 thanks

Mobile Broadband Grace Period

My dongle arrived a couple of days ago but despite the coverage map showing good signal for my area the reception is actually quite poor. How do I cancel the contract without incurring any further charges?

Allan87 by 4: Newbie
  • 9726 Views
  • 1 replies
  • 0 thanks

Broadband Dongle And Sim Error

Afternoon Forum i've had a Vodae272 Mobile Broadband Donlge for around 2 years now and although it works well i always get some erros here and there. Noe i have the new Voda Connect software it seems to work a little better but i now get more spec...

Ras 720 With E172

Hi, I've been succesfully using the mobile broadband with the USB modem E172 for 3/4 months but a few days ago it stopped working and now I can't connect anymore. This is the error message that I'm getting with Vodafone Mobile Connect: Mobile connec...

claudiouk by Not applicable
  • 22496 Views
  • 38 replies
  • 0 thanks

K3565 - Cant Receive Sms Registration Code In Time?

I recently got a K3565 Pay as you go dongol, when trying to register, the registration code only lasts 20 minutes and it takes me over 20 minutes to recieve the sms with the code.. so i'm unable to register.... should i try tomorrow?

MLaw92 by Not applicable
  • 9863 Views
  • 5 replies
  • 0 thanks

Pretty Poor, For Something Award-winning

It would be nice if somewhere along the ordering process for the mobile broadband dongle in question, that vodafone actually stated the dongle does not work with Snow Leopard. I've just started a degree and have no internet in my student accommoda...

Mobile Broadband Abroad - What Are The Costs?

Hi all I have been with Vodafone Mobile Broadband for many months now, I am on the DELL Mini Laptop deal, giving me 1GB of data a month for £20. The laptop is for emergencies and therefore I use the mobile broadband for a maximum of about an hour a...

ibean2007 by Not applicable
  • 9143 Views
  • 6 replies
  • 0 thanks

Vodafone Mobile Broadband - Problem Signing Into Napster

Hi.... I have a Vodafone e272 dongle which i have been using for a year now. It has worked like a dream.....until now. I am able to connect to every website but, i need to sign in to my Napster account. Up until two weeks ago this was not a problem. ...

chucky35uk by Not applicable
  • 11743 Views
  • 20 replies
  • 0 thanks
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