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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not working

Hi, can't ger my suresignal to reatart. No power light. Anyone help? Serial number 42150943985

Harps07 by 2: Seeker
  • 912 Views
  • 3 replies
  • 0 thanks

Bundle error

I brought a £20 big value bundle,got the confirmation text and when ringing it has not given me my minutes,text or data I paid for,Not best pleased right now,any help?

Sure Signal 1 - Not Working after moving house

Moved house recently and plugged Sure Signal into new Sky hub. All I get is three flashing lights (the top one not doing anything at all) Tried all the reset processes and the same lights still just flash. Any ideas, anyone?Thanks,

okam by 1: Seeker
  • 656 Views
  • 1 replies
  • 0 thanks

Broadband Free Gift Offer

I’ve registered for my free gift with the broadband over a week ago now and I’ve not heard anything back from Vodafone. Anyone else in the same situation?

HOME PHONE AND BROADBAND

Well just recently moved house and thought it wouldnt be a problem moving home phone over little did we know it would be. After several calls with out speaking to any one i finally got through to an advisor 2nd attempt after 3 hours on hold yeah that...

Network Coverage issue CV34

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? One location. 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on theCommunity, add it to you...

StuKP by 4: Newbie
  • 842 Views
  • 1 replies
  • 0 thanks

Incorrect broadband speed

I'm paying for 76mbps and I'm only receiving this, my minimum gaurunteed is 55mbps

Trobb95 by 2: Seeker
  • 3384 Views
  • 11 replies
  • 0 thanks

Help - Contract end date incorrect - needs amending

I have two phones on my account, both of which I took out 24-month contracts in December 2015. One of them shows the contract end date of 15th Dec 2017, the other is incorrect - 12th August 2018. I have tried to get this amended 3 times (once by phon...

Call coverage RH20 4EZ Storrington

I've lived in my house for 10 years and always have been able to make and receive calls on Vodafone.  For the past week, I now cannot!  Problem is known about as per community posts but WHAT is Vodafone doing about it?????????

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