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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I took my phone in to the Stratford store for repair 29th July. This was after several chats/calls with helpdesk that led nowhere. I got a message notification on 2 Aug that it was sent for repairs (4 days later). I got a message on 7th Aug that the ...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? - 500M2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profil...
Can you tell me why I have next to no signal in Carlton north Bedfordshire! I have a Samsung S 8 & it was the same on my iPhone 5s & my mum's old Nokia 3610! I'm paying £38 a month for what ??.
Hi, I have a sure signal v3. Lights 1, 2 and 3 are solid.Over the last month the registered phone works only occassionally. Some days it will work all day others (like today) I am unable to connect at all. Nothing has changed on the network nor has ...
Newby to Community. I got an email over 2 weeks ago offering early upgrade on pay monthly. 6 upgrade attempts and two complaints later I'm no further forward. Is there a complaint escalation process as I am thoroughly dissatisfied with the Specialist...
I just signed up on a sim only red entertainment plan and cannot get the Spotify pack without being prompted t pay. I've called 4 times, been promised callbacks and not received any. Tried again today and was on hold and had to hang up. Can somebody ...
Hello nice internet people, I've just noticed that there are some additional charges on this month's bill, it just says "Monetary" and a charge of £2.99, seems to have been one every week for the last month, I certainly ain't bought anything that wor...
I rang to cancel my contract with vodafone, when i rang they offered me a deal which I declined and my 30 days notice has begun. I have now changed my mind about cancelling, am I able to call back and cancel my cancellation as long as its within the ...
Ok, now that we can call uk numbers from Europe, and this comes out of our bundle, can i ask abut calling a mobile from within the same country please?i.e. if i'm in France and i call a Frecnh registered mobile number, is this included or will it be ...
I'm a bit confused about the date I'll be able to claim the free gift with my new broadband order. The T+Cs state: "After completion of the 30 day cooling off period and 14 day installation period (44 days in total) you will be eligible to register f...
