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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74196 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204307 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No Network HP17

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? 3 MILE RADIUS 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? HP17 0UT 3) Does the issue occur if you try your SIM card in a...

drhares by 2: Seeker
  • 1137 Views
  • 3 replies
  • 0 thanks

Network YO62

No network service for 3 days now

Mchale by 2: Seeker
  • 1412 Views
  • 3 replies
  • 0 thanks

Unable to register, My Vodafone app not working. New contract

 I received my new sim-only yesterday - fully active and working fine. I've not been able to register using My Vodafone, and having temporarily gained access yesterday evening to my account via the website, its now not letting me log in. I've gone ba...

Resolved! "Upgrade" by Vodafone - big joke.

Hi;I am with Vodafone 9 years, and i got with you 2 contracts.Today i spoke via chat with upgrade/disconnection team twice, because i would like to do early upgrade on 1 of my contracts due to technical issues with my phone /3 months early upgrade/.S...

ste100 by 4: Newbie
  • 11803 Views
  • 9 replies
  • 0 thanks

Iphone unlock

Hi I bought a contract iphone from the CPW 2 years ago and i want to unlock it so i can use other networks. Does anyone know who is responsible to do it as I requested a unlock code from Vodafone, they said its not a vodafone device and CPW should un...

Anonymous by Not applicable
  • 1548 Views
  • 4 replies
  • 0 thanks

Where is my money gone?

Hi!I use the "pay as you go", toping up my phone regularly with 5 or 10 pounds. I'm almost never using my phone, and I never use internet on it, but after a few days I always receive a text saying "we see that you are using data, it's 2 pounds a day....

Patika by 1: Seeker
  • 1566 Views
  • 4 replies
  • 0 thanks

Wifi Hotspot

Absolutely furious can't even get to chat live on my Vodafone. I only want my hotspot working. ##~##

Thelash by 1: Seeker
  • 868 Views
  • 1 replies
  • 0 thanks

Unblocking phones

Hii! I bought an iphone 7 from a second hand shop and the phone is blocked to vodafone. I would like to know if you could unblock it or if there is another way of unblocking it. Thanks.

roldancl by 1: Seeker
  • 1308 Views
  • 3 replies
  • 0 thanks

Resolved! Another update and note 8 info

ON gsm arena there is news for Samsung S7 and S7 edge updates G930VVRU4BQG1 it says it has bug fixes and A fix for email in the knox I'm presuming that's in the secure folder part of  it But no mention of security,but I'm sure they will update the se...

SKYMAN513 by 13: Advanced Member
  • 2264 Views
  • 5 replies
  • 5 thanks
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