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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74644 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230026 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204531 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Movile-Wifi R216 Disconnected - update settings manually

I have the following SMS in the Mobile-Wifi R216: It looks like you?ve swapped your SIM or updated your device. To continue using data and sending picture messages, you need to update your settings manually, as your device doesn?t support automatic s...

mctimm by 1: Seeker
  • 12702 Views
  • 4 replies
  • 0 thanks

How to get the most of out your Vodafone Broadband

I recommend: 1 - Update the DNS servers (immediately!)2 - Get a secondary Wi-Fi router (Vodafone’s can’t handle more than a handful of devices)3 - Turn off the Vodafone Connect Wi-Fi completely.4 - Get your secondary router configured to manage the D...

Can't Send iMessage Picture's

I recently moved over to vodafone from o2, and tried to send some pictures today, and they kept failing with the error "Not Delivered" spoke to someone on live chat, who called me and put me through to someone, who talked then stopped for 10 minutes,...

Smir by 4: Newbie
  • 17620 Views
  • 6 replies
  • 0 thanks

Sure Signal v3 Stopped Working (No Lights)

Sure Signal v3 stopped working, no lights but working for power. Trace details below, please advise. Tracing route to 212.183.133.177 over a maximum of 30 hops1 2 ms 1 ms 1 ms bthub [192.168.1.254]2 * * * Request timed out.3 * * 9 ms 31.55.187.1814 9...

Up grade no help on live chat

well just spent over 1 hour on live chat and upgrade team triying to get a good deal for  a customer with more than 20yrs with vodafone    but all upgrade team were after was large upfront cost or upping my monthly plan so i think its time i changed ...

ka244mog by 4: Newbie
  • 934 Views
  • 3 replies
  • 0 thanks

Sure Signal 3 Warranty Period?

Can someone please confirm the warranty period on the SS3?  I purchased the unit in March 2014 and it is now dead.  Lights not coming on when plugged in.   Very disapointing to have this fail with 2 years of purchase.

cautrey01 by 2: Seeker
  • 18274 Views
  • 11 replies
  • 0 thanks

Problem connecting

My SS has been re-activated and customer service tell me it's now online but all I get is a flashing red light and 2 steady orange lights. These are my results:http://www.speedtest.net/result/7096111443IP:31.51.13.101Serial no. 42151540418Microsoft W...

Can't receive calls or texts after porting

Got a new iphone 6s wiht vodaphone and wanted to port my old number over. This supposedly happened last wednesday but the phone cannot receive calls or texts since the port happened.I have spoken to vodaphone repeatedly but keep getting fobed off. I ...

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