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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal device

I have just been in contact with Vodafone Technical Support for the third time and have confirmed with them that there is a Network problem (I presume with my local cell tower) where I am not getting any signal within my area, even when right beside ...

Cuandur by 2: Seeker
  • 4199 Views
  • 6 replies
  • 0 thanks

Resolved! Samsung galaxy s, incoming calls going straight to voicemail

Quite a few times people have said they rang me when my phone was on. this has happened in a few different places.  I didnt recieve any notification that they rang, my phone didnt ring at all.  The signal shouldnt be this poor surely.

Vodafone Branding

Hi, all.I'm new to the community today so I hope I'm posting in the right area.I have purchased 2 blackberries, 1 is a Curve 9320 and the other a torch 9860.They are both unlocked from vodafone and have proven to be so.I have removed any possibility ...

fatdog by 2: Seeker
  • 2350 Views
  • 3 replies
  • 0 thanks

Cannot activate voicemail

Help I've recently upgraded my payg for a contract & now am unable to activate voicemail. I've tried dialling 1210, 1211 etc as well as going through the main menu but to no avail. Also the my vodafone app doe not work.On my payg the voice mail worke...

Resolved! Sure Signal V3 solid red light, slow flashing internet light

Hi There, Have a new sure signal box with serial number 40124141306 (new one with a plug in it). Was ok for a week or so then for no reason will not work. The light sequence is solid red light, then slow flashing white internet light with nothing els...

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allsys by 2: Seeker
  • 47992 Views
  • 46 replies
  • 0 thanks

Vodafone sent me someone else's Direct Debit confirmation

Checked the mail for spam/virus attachments/usual .ru links, seems legit. From Neil Bladgden, Customer Service Director. No method in the email to report wrong recipient. Contains Account name, number, sort code, and Vodafone user number. redacted

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bdgzauk by 2: Seeker
  • 1488 Views
  • 2 replies
  • 0 thanks

unlocking phone

Having trouble trying to get Vodaphone to unlock my Iphone 5. I have all the relevant documentation however the phone wa purchased from a company online for which again I have all the paper work. Maybe somone could explain in detail whay Voda are ref...

Iianh by 2: Seeker
  • 1407 Views
  • 3 replies
  • 0 thanks

Defaulted Vodafone account on my credit file

Hi, I have been a vodafone customer for many years now but recently facing problems with how much is due on my account and problems with being tied into my contact for a further 2 years for adding 2gb of data! Everytime I call vodafone, I am told dif...

mckie88 by 2: Seeker
  • 601 Views
  • 2 replies
  • 0 thanks

Resolved! Sim swap not working

Tried 3 times with online chat now and still no success waited 24 hrs each time. What can i do now ?. Got new phone that needed nano sim old phone on micro, ordered new sim pack  for my pay monthly account done on line form and with live chat. Im dis...

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