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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203323 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Excellent service from Vodafone store in Dewsbury, not the call centres.

in the last weekAll the staff at Vodafone store in Dewsbury are friendly and very helpful, they have provided the best service, compared to the call centres. I would highly recommend. They have gone the extra mile. I am certainly going to go back to ...

Samsung Galaxy Note 4

I have a Samsung Note 4, and am almost at the end of a 24 month contract with Vodafone. It has recently developed a fault, where it it was constantly rebooting, and now will not re-boot at all. A local phone repair shop have tried to re-install softw...

Connect Router has lost half its GUI

How many more problems can this useless piece of junk have? I logged on to it today to set up the guest wifi network before visitors arrive. That won't be particularly easy as the wifi page is not showing text. Several other pages have blanks as well...

Renew contract.

I have been with Vodafone for about 13 years. My current contract ends in March 2017. So I get a call from the sales team with offers for me. I get offered a deal £13.50 for 8 GB unlimited calls and txt. So I went for it. I got the email which said I...

SIM stopped working overseas

Hi,My SIM card has stopped working overseas and I'm pretty sure it has an issue as it's not being recognised in any phones.Problem is I am away for 2 weeks in New Zealand... is there any way a replacement SIM card can be issued here by Vodafone NZ or...

jjewell by 1: Seeker
  • 11109 Views
  • 4 replies
  • 0 thanks

importing contacts from sim to iPhone 5c

hello all,my iphone 4 is broken so my daughter gave me her iphone 5c. i cannot 'import contacts' from sim. not all contacts are appearing. Plus my photos i don't know where they are.  i am in need of help please? thank you :smileysad: MZ

Ray2 by 2: Seeker
  • 7705 Views
  • 1 replies
  • 0 thanks

sim card for Huawei Y360

hi i have a Huawei Y360 i need a sim card as i have used up my phones internal memory so am unable to update my apps what type of sim card do i need for my mobile were do i get a sim card

S6 edge wifi calling option not showing

Hi I have had my S6 edge for just over a month. When i got it I managed to register for the wifi calling service and the option appeared on the phone and it worked. A software update popped up and i tried to download and install it but it would not i...

A-I-H by 2: Seeker
  • 6712 Views
  • 3 replies
  • 0 thanks

Xmas ruined

this may go on a bit but I am at the end of my tether with Vodafone. Ordered online on the 21st  Dec for a click and collect, waited all day on the 22nd for notice, didn't receive anything so contacted customer services to be told the system had mess...

Uttled00 by 3: Seeker
  • 11009 Views
  • 3 replies
  • 0 thanks

Not getting what I'm paying for....

Hi, just joined Vodafone on a black Friday deal. Supposed to be getting 6gb data per month and only receiving 1gb. Also voicemail not working at all. Been to online support and in store and nothing has been resolved. Anyone else had these problems an...

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