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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74259 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229943 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

De-register sure signal

I want to de-register my sure signal but it does not show up as a registered device in my services. I've been using the sure signal until 29 Sep but no longer require it having moved house. Please help.

US phone retailer stops Samsung phone exchanges after new fire reports

A&T will stop giving consumers replacement Samsung Galaxy Note 7 smartphones because of reports that some of the replacement phones are catching fire, just as the original phones did before they were recalled last month.“We’re no longer exchanging ne...

kids by Community Champion (Retired)
  • 9607 Views
  • 0 replies
  • 0 thanks

Roaming Charges

Hi, I'm seeing roaming charges on my account when I have world traveller enabled. Why would that happen.

Broadband app and IPad

Anyone having trouble getting the broadband app to work on thier IPad?Mine keeps saying i have no internet connectionand i do.

Nooney by 2: Seeker
  • 8964 Views
  • 3 replies
  • 0 thanks

My Return to Vodafone! Update

So I ordered iphone 7 Jet Black 128gb on 9 Sept at 9am.  I, like so many others, then suffered endless lies and deceit from VF for the following weeks, finally leading to me cancelling my order. However, as I have a second contract with VF, I remain ...

shane12345 by 11: Established
  • 12949 Views
  • 6 replies
  • 0 thanks

Note 7 Replacement

HI, Has anyone receivied their replacement Note 7, i have spoken to 6 different people over customers service who keep tell me different thing. Just wondering if anyone has had any luck on receiving thiers

KetanM by 1: Seeker
  • 9343 Views
  • 2 replies
  • 0 thanks

Vodafone Fibre 76MB, Slower than Plusnet and corrupt downloads.

I switched to Vodafones 76MB fibre deal a few weeks back and despite them selling it as they put 2 pipes into the exchange so my connection should be faster i was not expecting any increase in speed, but i was not expecting any decrease either. The b...

Vodafone/DPD/Terrible Service

Hello, On Monday evening I upgraded my phone & bundle and selected for it to be delivered to my house. Whilst ordering I set my delivery address correctly and it came through correctly on the confirmation email. On Tuesday I received a text/email fro...

Resolved! Lowell Portfolio Debt Collection Agency

I was signed up to the Big Value Bundle for a couple of months. This is what I thought it wasThe £20 was taken from your accountWhen you had used up all your alloted minutes, texts, data and credit, you had no credit left to call or text anybody - an...

Resolved! HTC HD2 - How can I remove content control?

Why do vf want to control what I do on my mobile? I am an adult and you know that from the moment I purchase the phone as you take so much personnal information including my date of birth, etc. Then you make it so difficult to switch of the control. ...

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