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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Contacting repair centre

Hello Does anyone know of a way to contact the Vodafone repair centre? My phone was sent off for repair two months ago, and I had a call three weeks ago to say that they weren't able to repair it and that a replacement would arrive in store in two wo...

heh48 by 3: Seeker
  • 15479 Views
  • 4 replies
  • 0 thanks

Any one having trouble switching to Vodafone Unlimited Broadband?

Hi, Is anyone else having trouble switching to Vodafone Unlimited Broadband? I completed the forms online back on the 3rd and was given a switch date of Wednesday 21st. BT Infinity 2 will be disconnecting me and I've not yet received the router, rece...

Anyone from senior management care to comment?

So it's that day that many people accross the world look forward to, some call it sad, some call it crazy. As our mobile phones are now somewhat an extension to our body its easy to understand why people get excited about a new product. I'm not inter...

Benw18 by 6: Helper
  • 21634 Views
  • 30 replies
  • 7 thanks

The worst experience I have ever had

I've repeated this story so many times over my holiday to florida so I will keep this short.Vodafone promised me i could use the £5 traveller deal in the USA (i pay out £55 a month to them). When i got there my data. Phoned up and they switched it on...

Failed Credit Check - Why?

Hi!  I attempted to join Vodafone through Carphone Warehouse earlier today, but I was informed that I failed a credit check. I really don't know why this would be the case. My Experia rating is good, and I've had finance/credit no problem in the past...

leeb92 by 3: Seeker
  • 14075 Views
  • 1 replies
  • 0 thanks

Vodaphone Repairs

Sent my phone away to be repaired under warranty 07/08/2016 and it has still not been returned, tracked it online and was supposed to have been sent back 12/08, but shop tells me this is not the case as they are awaiting parts.Shop inadequately staff...

sandraSt by 4: Newbie
  • 21747 Views
  • 32 replies
  • 0 thanks

pay as you go sims

Hi, I would like a pay as you go sim to put in an old iPhone (currently locked to vodafone) so that my son can use it. He probably won't use it much so I need a sim that I can load up and then only top up when he's used the credit (perhaps 2 or 3 tim...

CIA73 by 1: Seeker
  • 9891 Views
  • 4 replies
  • 0 thanks

Phone Unlocking Question

Hello, I recently upgraded my S5 to a S7 mobile, my sim has been swapped to the S7 and I still have my S5 which is locked to vodafone with no sim attached, is it possible to unlock the S5 at all, so I can possibly give to a family member on another n...

malk95 by 4: Newbie
  • 9432 Views
  • 5 replies
  • 0 thanks
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