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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73745 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

unlock iphone

Dear iphone unlocking team! Hi I bought an Iphone 8, gold, 256gb from Cex (second hand shop) which is locked to Vodafone. I have been with vodafone for at least 10 years now and I inserted my vodafone sim into the iphone 8 without issues. I wanted to...

Hiding the keyboard on a Vodaphone 10

Hi ThereI have a friend with a Vodaphone tablet and I want to help her to "hide" her keyboard when she is typing an email. There doesnt seem to be a dedicated key to do this!. Thanks Carolynn B

CaroB133 by 1: Seeker
  • 1100 Views
  • 1 replies
  • 0 thanks

Missing 'Extra Volume' button during in call on Note 8

As the title states, I seem to be missing the 'Extra Volume' button that I used to have on my S8, is this firmware specific do you know? My S8 like my Note 8 was purchased directly from Vodafone. This is what it should look like https://i.ytimg.com/v...

jonspittle by 12: Established
  • 5949 Views
  • 11 replies
  • 0 thanks

Unable to top-up using credit card?

Hi thereI have been in Cairo for a 1-month vacation and I am going back to the UK in around 12 hours. I was on a Pay As You Go package (20 GBP per month) before I went back to Egypt and I would like to renew it before I reach the UK so I'd have a wor...

Static IP

Hi, When I first enquired about Vodafone Fibre I was told I could have a static IP address on home fibre.  I have since joined Vodafone and now it appears this option has been removed.  Will this option be reinstated or is it gone for good?  ThanksRo...

robuk360 by 4: Newbie
  • 5477 Views
  • 7 replies
  • 0 thanks

Unable to receive calls

Hi everyone, I've not long upgraded through Carphonewarehouse to the S8 (Phone and sim was delivered on Monday 15th) everything was fine until tonight, I've been making and receiving calls all day and around an hour ago I had a message on Facebook fr...

Siders77 by 2: Seeker
  • 1950 Views
  • 5 replies
  • 0 thanks

Vodafone 2100MHz 4G In Eastern Scotland

Hi there, curious as to when 4g2100 is coming to the majority of Scotland in cities like Dundee, Perth, Edinburgh and Aberdeen. Glasgow already has it, but is in a Vodafone sector and I am aware the rest of Scotland is managed by o2. Anybody know if ...

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