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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73771 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal V2 not working "In Use" light constantly on

Hello   As the title states the "In Use" light is constantly on. I have tried resetting the SS which makes no difference.     Any ideas how to fix please? My serial number 40120955279.   TIA Paul  

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Sure signal 3 stopped working

Hi, my sure signal 3 has stopped working, serial number 42152154961 I have reset it and the router, rebooted both and my phones. Then I de  registered and re registered it all to no avail. The lights are correct there is no signal at all though. Plea...

adandnic by 2: Seeker
  • 10603 Views
  • 4 replies
  • 0 thanks

Resolved! VSS v3 stopped working

similar to the following post - https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-signal-3-stopped-working/td-p/2494042# VSS V3 stopped working earlier on today - been working fine over the past few days with no issues. Bandwidth - 150Mb Down...

iphone 5 not working with sure signal v3

Hi My iphone 5 wont connect to my sure signal , this is my primary account mobile number and I cant add as a user on the sure signal but believe i dont need to? the second number registered works fine (nokia windows phone) but my iphone wont connect,...

Sure Signal V3 stopped working

Can anyone help my Sure Signal V3 stopped working today. Power light is flashing red, internet light is off, service and user light are solid orange Ping 37ms, Up 12.28 Mb down 1.82MbExternal IP address 5.152.210.249 Sure Signal serial number: 421511...

Tim101 by 1: Seeker
  • 9984 Views
  • 1 replies
  • 0 thanks

Samsung Galaxy S4 Sim Card Not Detected

Hi, hoping for some advise this forums always been great for that.My son and I both have S4's purchased at the same time with Vodafone. Suddenly my sons is showing "No Sim Detected". It seems this is a common Samsung S4 fault on many forums being rep...

WiFi Calling on the iPhone 6

Is it me, or has vodafone just become more and more pathetic? The iPhone 6 is able to do WiFi Calling, it certainly is, and other netwroks have it enabled. I recently enquired and I was told on online chat that iPhone 6 is not, when I presented them ...

salil_87 by 2: Seeker
  • 10380 Views
  • 2 replies
  • 0 thanks

sure signal not working - flashing power light, solid in use light

The issue you’re experiencing:  Sure signal has not been working for a few weeks. This has happened before and it has started working again without hlep, but deosnn't seemt o be this time. What light sequence you're seeing:    power light flashing, i...

rosyt by 2: Seeker
  • 15465 Views
  • 10 replies
  • 0 thanks

Why can't I add users to my SURE signal?

Hi,I have successfully registered my new Sure Signal on the vodafone website but when i try to add a user i get this message. Sorry, there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 2004 - [1k1] Its be...

ankman61 by 1: Seeker
  • 10237 Views
  • 1 replies
  • 0 thanks
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