This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, My SureSignal has been out of use for more than 12 months, initially due to continual connection issues. I would now like to try to connect with it again, but am unsure how to get it re-instated. Can anyone assist? I believe I may also have t...
Hello, me again. My wife's MOTO E 2nd G has just received Marshmallow from Voda, so do we superior SU6 owners get it soon?(only joking Moto people )
I bought a SIM card at Heathrow so I could work while I'm visiting, but when I try to enable my personal HotSpot it doesn't work. It gives me a link to a page that doesn't offer any help at all. thanks,Andrew
Saturday morning, my SS3 stopped working. Over the weekend I tried rebooting the router, powering off the SS3 and last night reset the SS3 and left it syncing. Now I just get the 2 righthand lights on saying it can't connect to vodafone. Serial Numbe...
Hi , I recently purchased a vodaphone smart prime 6. Since then I am unable to send texts to short numbers eg 40127 to check my message center number, 27822 to collect rewards or numbers to enter competitions.I have been on web chats 3 times and been...
My sure signal stopped working yesterday. Internet speed test gives 2MBits. Connected to BT (standard internet not infinity). It comes on and power light is steady. Then 2nd light slowly flashes blue for a while and then 2nd and 4th lights flash slow...
HI, I have jsut purchased a VSS V3 and am trying to get it working. It is registered but it is not connecting. The red light is on and the connection light is flashing. Here is the traceroute: traceroute to 212.183.133.177 (212.183.133.177), 64 hops...
I replaced my sure signal a few days ago as my old one had kicked the bucket. no lights on even when plugged in.....The new one came and i have set it up same as the last one. de registered my old one, re-registered the new one, set as ground floor, ...
I have a SSv2. I've had it for years - 5 or more probably. In the past it's stopped working. Often resolved after a bit or had to the full reset. Usually kicks back into life eventually. About 2 weeks ago it wasn't working - just solid red light. Did...
I have been unable to use my Sure Signal since I switched it back on last Saturday. I have been regularly on live chat but had a different response each time to no avail. The most recent one mentioned there is a problem Vodafone are aware of and unti...
