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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73679 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229853 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203292 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

NUC code

Hi, I have problem unlocking one of my phones. I succesfuly received NUC number for one phone, but for the other one Each time I try the online form a day later I have recieved this:What does this mean? We can only unlock phones for customers who hav...

Mateja by 2: Seeker
  • 785 Views
  • 2 replies
  • 0 thanks

Resolved! Call\data bars

Hi guys, Hopefully someone can help. When accessing my account, there are little switches to toggle off or on data bars, call bars, content restrictions, everything to do with your account. I'm sure you are well aware of these. The trouble I have is ...

Improving Home Broadband App

While I am generaly satisfied with the broadband app, I have noted some things that could be improved or added to make it better. Some I'm sure can't be done but maybe some can - here is the list (if others want to add more feel free) The ability to ...

Mast location query

Hi. My router says its connecting to Cell ID 1357598 I can't find this cell on any of the cell finder databases.   It looks from the way I have to position my 4G antenna (and where I stand with my phone) as if its south of me but again nothing shows ...

BigYinUk by 2: Seeker
  • 4712 Views
  • 9 replies
  • 0 thanks

Port Fording Help

I need to open the ports on my VF router to allow me to remotely view the NVR Controlling some IP cameras. The router used to do this fine but I had reset it and no I can no longer remote vie the NVR either connected via the same network or away from...

torvil by 2: Seeker
  • 1066 Views
  • 3 replies
  • 0 thanks

Resolved! Accessories

Quick question is it possible if I phone Vodafone to order a accessory and have if appear on my next phone bill?

International text

I was recently in America & before I left U.K. turned off mobile data & roaming, only used WiFi whilst there.  I sent a text on Christmas Day to someone who I realised afterwards was not on iMessage but assumed it would not be delivered until I was b...

april27 by 1: Seeker
  • 737 Views
  • 3 replies
  • 0 thanks

PAC code delay Sim not provisioned

Hi vodafone, I am a new customer and my sim is showing as not provisioned. I have used a PAC code to change over but it doesn't seem to have come through.  Many thanks  

Rleeson1 by 1: Seeker
  • 6156 Views
  • 1 replies
  • 0 thanks

Samsung S8 - Vodafone phantom credit score fail

Since my last post was misteriously deleted I have reposted it as follows: Hi guys, So basically I am starting to believe that Vodafone advertise these very attractive contracts (like the Black Friday deal and a current one on a 3rd party website) wi...

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