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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My VSS has been working really well but now all of a sudden it has stopped working entirely. I've no idea why as nothing has changed with my home set up.My details are below can anyone help please?I'm on Sky Fibre MaxPing 46msDownload 31.27 mbpsUploa...
After a total of around 8 hours speaking to 14 different people accross 3 departments at Vodafone and receiving the most abominable customer care known to human kind, I thought I would see if anybody here can help as I see lots of people have the sam...
HiI have a Vodafone Smart Platinum 7 phone which has started to do random things:1 Showing SMS messages as "delivering" when they had actually been delivered2 Randomly rebooting itself (has happened twice today). I have the bugreport but it doesn'...
Vodafone customer service is the worst i've ever experienced. God help anyone who has a technical issue they need resolving. 191 can't even understand what i'm asking and live chat just repeat the same steps that do not fix the issue. When that doesn...
Please can you white list the range 62.31.106.225 to 62.31.106.230 as my suresignal is not registering.
Hi I would like to say Thank you to the manger of the Ashford store for sorting out my iPad today. Vodafone should have some were to give positive feed back for stores. Thanks chris
Hi, So I had a contract with vodafone which I cancelled over a year ago and I checked my credit report in November 2017 to see the balance of the account at 2,104! The payments status was green and up to date but still the amount carried on updating ...
This secure network thing.I get a text saying how the free trial I didn't ask for is ending and that I was not to worry as they'll be charging me for it in future anyway.I follow the instructions to cancel and hey presto, another text like it never h...
Hi all, I’ve been with Vodafone for 23 years now and have 4 contracts with them. About 8 years ago I was given a £15 pm rolling discount which is credited to my account each month.I can only use it on one number and it is valid for the life of my con...
Help! My V3 ss is not connecting to my phones again!Lights 1, 2 and 3 are solid, but all registered phones aren't connecting to it speed test results: 25,73 mbpsexternal IP address 86.176.91.19 Your Sure Signal serial number: 42173197783 The results ...
