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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can't add users on a Sure Signal V2

Hi, I'm a recently new PAYG customer with a now-working Sure Signal. My problem is,I can't add another number - my OH's - in the users screen on the My Vodafone dashboard and repeatedly get the dreaded 500, 2004 error. Can anyone help, please? Even i...

HTC synched calendar out by one day - January and February 2016 only

I missed an appointment earlier this week:  Outlook said Wednesday.  My synced M9 said Thursday.  I believed the phone as I was away from my computer.  However, appointments created on the phone were on the correct day in both places.   It seems HTC ...

TrevorC by 4: Newbie
  • 20320 Views
  • 15 replies
  • 0 thanks

Vodafone smart prime 6 slooooow!!

JUst got my new phone as its so slow ,constant stutters and lags very flustrating to use.ive changed from lumia 520 and its loads faster!!!any ideas on getting this useless brick to run faster?

rushy7 by 3: Seeker
  • 17324 Views
  • 9 replies
  • 0 thanks

Sure Signal

We have recently had BT infinity installed and surprize surprize the sure signal no longer works. I have tried everything i have been told and read and still no joy. We recenlty bought the newest version to see if that was the problem however didnt m...

saultot by 2: Seeker
  • 20485 Views
  • 6 replies
  • 0 thanks

2 solid lights. No Signal vIII

I've had a V2 sure signal for quite some time but over the last few weeks it hasn't been working, 2 lights flashing for a few hours, then nothing for a few hours.Anyway I thought I'd have a new one, a V3, big mistake and now I don't think there was a...

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Sure Signal v2 not working after Vodafone software update

While trying to troubleshooting a new iPhone connectivity issue, the Vodafone tech team pushed or attempted to push a software update to my Sure Signal and since then it has not worked.I have rebooted the Router and Sure Signal several times with no ...

Spins by 2: Seeker
  • 18312 Views
  • 6 replies
  • 0 thanks

LG G4 PAYG Stock Availabilty?

Can somebody tell why Vodafone are not getting in stock of the LG G4 on Payg? I understand that the G5 maybe being launched in WMC in Barcelona in a few weeks time. However people say because the G5 is being released, they will stop making the G4. Wh...

87015 by 4: Newbie
  • 11771 Views
  • 1 replies
  • 0 thanks

Sure signal box

My sure signal box has not been working for some time and when I checked Myaccount it is not showing so it would appear to have been deactivated due to inactivity - how do I go about react aging my box. Tried to phone the support line but gave up aft...

Blackberry Curve 9720 problem

I have lost my email access on my Curve 9720 and I'm unable to access the server to register again and reset my email address.it seems that all settings have been lost, anyone out there that still knows Blackberry and how to activate my Blackberry ID...

Skyeblue by 3: Seeker
  • 12770 Views
  • 5 replies
  • 0 thanks
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