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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203322 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 5S poor signal?

Hi, I have recently been given a new Iphone 5S for a company phone. I am now suffering multiple call drop outs where my old Blackberry Q10 holds a signal. Is there anything I can to to reset/improve this please? Thanks

Music plays while on a call

An interesting one, this one. If I am listening to music (e.g. Spotify) through wired earphones and the phone rings, I pick up the call and answer and then the music starts playing again. The person on the other end of the call can also hear it. Any ...

Sure Signal Registration Problem

Hi all.  Just trying to register my Suresignal box.  I get to the end and get the message that there seems to be a problem and engineers are working on it.  Had this message for the last 3 days.  Is anyone aware whethere there an ongoing issue with t...

Resolved! Smart Ultra 6 - hdmi out

Hi All, Changed my wonky galaxy s4 for the ultra 6. Pleasing so far. One irritation however, is that my cable which I used to connect from the S4 to my HDMI port on the TV, no longer works on the Ultra 6. When I connect the Ultra 6 to the TV, the cab...

ANDROID 6.0 MARSHMALLOW for Vodafone Ultra Smart 6!!!

Hello, SO I just got my Ultra Smart 6 Updated to 5.1.1 in the UK and that gives me at least tiny bit of hope for 6.0 reaching our phones. From my side I'd say that it's a good initiative for Vodafone to relese their own branded smartphones which with...

Frug000 by 2: Seeker
  • 12621 Views
  • 3 replies
  • 0 thanks

Resolved! LG G4 keeps rebooting

Hi, I have a LG G4 which is stuck on the LG screen and keeps rebooting. I've tried to factory reset the phone however it doesnt work. Any solutions?

koli123 by 3: Seeker
  • 11038 Views
  • 3 replies
  • 0 thanks

Resolved! HTC One Mini keeps rebooting

MY HTC One mini reboots every 2 minutes and I sometimes get the message "hangouts has stopped working". Can someone please help?!

RosieDee by 3: Seeker
  • 19315 Views
  • 9 replies
  • 0 thanks

Resolved! Sure Signal and 4G

Will my existing sure signal box work with 4G? Or will have to get a new box? Either way will I get an improved 4G download through sure signal?

Sure Signal not picking up subsidiary phones

VSS works for the main phone - but does not pick up any of the other numbers registered.  It has been reset many times but to no avail.  Help?

Nealra by 3: Seeker
  • 10999 Views
  • 4 replies
  • 0 thanks

HTC M8s problems

Just bought the HTC M8S thinking it was as good as the HTC M8, well maybe not.. 1. Battery runs out quickly on factory default, when compared to my old nexus 4... Ive heard the HTC M8 is better than this, the forums and reviews show this. 2. On lolli...

atyno12 by 2: Seeker
  • 18974 Views
  • 12 replies
  • 0 thanks
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