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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74280 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229949 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204349 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

£5 bonus credit when topping up £10

When I ring 2345 it says there is an offer, top up £10 by 12th November and receive £5 bonus credit. I topped up on Monday but haven't received the offer

speedy82 by 3: Seeker
  • 14434 Views
  • 2 replies
  • 0 thanks

Vodafone support

HelloI have an alarm system with a vodafone pay as you talk SIM in it.It needs to be registered.I cannot see th security number that is sent from the server, so need access to support.When trying to access support on the web I get ' all our operators...

AlanCM by 2: Seeker
  • 10395 Views
  • 1 replies
  • 0 thanks

iPad data plan

Hello forum, I would like to have a data package for my iPad (not acquired via Vodafone). Any advice on tariffs and how I can leverage my existing mobile package? Ideally, I do not want a separate bill for this. Thanks 

Dual SIM phone & SS - need to boost 2G signal

I'm running a Galaxy S5 Duos dual-SIM phone. Standard phone, not rooted. Like all other dual SIM phones one SIM can run 3G/4G whilst the other SIM can only run in 2G, which is very frustrating. Also I have to run a SureSignal V2 to get any signal at ...

JuJItsoup by 2: Seeker
  • 25011 Views
  • 11 replies
  • 0 thanks

Resolved! Sky sports tv offer.

Is sky sports tv available on the note 3? I was sold mine with the promise of a limed period of sky sports free but some forum posts suggest it is not compatible with the phone. Can someone please advise?

leeko8 by 3: Seeker
  • 21699 Views
  • 15 replies
  • 0 thanks

Sure Signal V3 - Flashing Red Light, two solid Orange lights

VSS3 flashing red power light, internet light off, other 2 lights solid orange. Has not worked for several months.Have tried reseting it.  De-register and re-registering.  Different ethernet cable, different router port.  Router shows it is connected...

bwakem by 2: Seeker
  • 29674 Views
  • 52 replies
  • 0 thanks

Sure Signal issues?

Hi,After having a SSV3 since January and having experienced no problem with it, its just stopped working. Solid power lIght solid first 2 white lights. No in use light and no signal on any of my phones. I've reset the SS I've reset the router and I'v...

Sure Signal at a Holiday Cottage

Hi We have the opportunity to use a friends cottage on the coast for a week later this year. Whilst we can have leisure time at the weekends we run our own business and would need to be 'connected' during the week whilst we are there. I've checked th...

stevehb by 2: Seeker
  • 23067 Views
  • 3 replies
  • 0 thanks

R212 Beta Firmware Link

HiPlease could I have a link to the R212 beta firmware. I have read many posts and am having very simlar problems the device is unusable for most of the time.ThanksDave

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