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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

screen going black on Sky sports mobile

I have had my Samsung Note 3 for one year now her in the UK, and when I took out my contract I took the package with the Sky Sports. From day 1, when I was watching Sky Sports 1, occasionally the screen would go black, with a large volume (ie sound) ...

blairk2 by 2: Seeker
  • 15536 Views
  • 1 replies
  • 0 thanks

Update device settings?

iphone 6s isn't on the device guide. Why do i have to manually update settings after an ios update?? never had to when i was with EE

Vodafone Smart 4 turbo not getting Android Lollipop or above???

Hi everyone. I just got told by a store rep that the Smart 4 Turbo is being left high and dry on android 4.4.4 kitkat. Personally I find this unaccetable considering that the specs of the phone a perfectly capable of supporting newer versions of andr...

Save photos on SD Smart Prime 6

Hello, Can anyone tell me how to have the camera automatically store the photos/movies to the SD Card? Thanks in advance!

MBo by 1: Seeker
  • 19939 Views
  • 2 replies
  • 0 thanks

Email problem

I am on holiday in Crete, accessing internet on smartphone via the hotel internet connection.My e mails are coming in fine, but I can't send out any replies or new emails. Just get message 'send failed null'. Any ideas?

Galaxy S3 wifi connection now automatic!!

Hi,My S3 now connects to my home wifi without any help from me! Before I go to bed I have always turned on Flight mode to avoid being disturbed and always ensure wifi is off. For the past early mornings I've been woken up by various notifications for...

viggen by 4: Newbie
  • 21648 Views
  • 10 replies
  • 0 thanks

Sure Signal v3 & Sky Hub

my ip is: 90.205.91.174 and my post code is SO14 3BBcan you please help me with my sure signal? since i swaped the internet from BT to Sky, VSS is not working. I have the red color and first 2 white color as a solid colour. just no signal for phone. ...

rezbici by 2: Seeker
  • 16354 Views
  • 1 replies
  • 0 thanks

Cracked iphone 6

Hi, my iphone 6 screen cracked in my pocket when I was sitting in the car. Wasn't knocked or bumped but maybe just pressure from legs bending and jeans putting a strain on my phone.Was wondering if the screen could have been defective and would I the...

How to re-activate a sure signal that has not been used for over a year

I am having problems registering my sure signal that has not been used for over a year - I was with vodafone for my work, but this was changed to O2. Now I am back with Vodafone with the same number. I think my sure signal needs to be re-activated, c...

WoodView by 1: Seeker
  • 16589 Views
  • 1 replies
  • 0 thanks

Resolved! Galaxy S6 edge plus isn't connecting

Just upgraded to a Galaxy S6 edge plus, but it doesn't connect to my sure signal. The SSv2 is working fine with a different phone. The Galaxy S6 edge plus is working fine on the VF Network. We don't have 4g in my area, so rel on the SS for a good 3g ...

wingco1 by 4: Newbie
  • 15635 Views
  • 4 replies
  • 0 thanks
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