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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74511 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230003 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204462 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v2 with BT Homehub 5

Hi, I have just changed to a BT Homehub 5 and my Sure Signal v2 no longer works.  I have spoken to Vodafone technical support and have set up the port forwarding as suggested but now the Homehub does not even see the Sure Signal when it is plugged in...

Resolved! iPhone 6S Upgrade Deals

OK I'll go first! When will Vodafone unveil their upgrade deals for existing customers to the iPhone 6S? Also, will phones be available for store collection in addition to home deliveries? Have to say that, based on iPhone 6 deals for new customers I...

Resolved! Vodafone insurance on a 6S

Right quickie from me as my local store are very unhelpful. I've just ordered the 128gb iPhone 6S from Apple. I currently have a 6+ through vodafone, I've taken out the 7.99 cover against theft or damage. Can i get this transferred over to my new pho...

Nokturno by 2: Seeker
  • 12383 Views
  • 7 replies
  • 0 thanks

Galaxy S6 Edge over sensitive screen

Is anyone else having problems with the screen on the Galaxy S6 edge being way too sensitive.  This is most noticable any time I try to select an on-screen button element which also scrolls. The element always scrolls rather than recognising the pres...

moulsonp by 4: Newbie
  • 13023 Views
  • 5 replies
  • 0 thanks

SureSignal V1 signal strength vs later versions?

Hi there all, I have quite an old SureSignal V1 box (well out of warranty that has lately been appearing to have a weak signal.  Following other posts, I moved the box to another area of the house, well away from my WiFi router and it still is weak. ...

gmclaugh by 1: Seeker
  • 14180 Views
  • 2 replies
  • 0 thanks

Phone rings a couple of times and then cuts off

My phone rings a couple of times and then cuts off, however it is not actually  ringing, so I am unaware.  People say it is a bit disconcerting as it appears I am busy and am physically cutting them off, but it does not ring on my phone.I don't know ...

JuliaMama by 3: Seeker
  • 44363 Views
  • 12 replies
  • 0 thanks

Newly created bookmarks are protected

I recently acquired a new Samsung Galaxy S4 with my Vodafone plan. However while I understand that I am unable to delete the default browser preloaded bookmarks it seems that a number of bookmarks that have been created by ME have also somehow become...

aegis by 2: Seeker
  • 11826 Views
  • 1 replies
  • 0 thanks

Resolved! Content Control : How can I get it removed?

Hi, is there any other way apart going to a shop to remove the Content Control on my mobile dongle, I called up vodafone but as I only have debit cards, and not any credit cards they told me they could not remove it, thanks.

chris10122 by Not applicable
  • 194704 Views
  • 56 replies
  • 1 thanks

Sure Signal V2 not connecting

Registered this on the 5/07/2017 at 14.51.58  It has not shown any signs of being able to connect to Vodafone as yet.  Once turned on the first two lights flash together for roughly ten minutes and then only the red power light remains lit.  No flash...

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Trying to buy a 3G data pack. It states 4G.

Hello. This morning I wanted to buy a 1GB, £10 3G data pack for my 3G broadband dongle. When the drop down list appeared to select the pack I need, all of them state 4G and not 3G. They used to have a list stating both 3G and 4G.(this is an example: ...

trtom by 2: Seeker
  • 11238 Views
  • 1 replies
  • 0 thanks
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